Summary
Overview
Work History
Education
Skills
Timeline
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Mariah Vela

Summary

Seeking a fulfilling position in the industry that offers growth opportunities and allows me to utilize my leadership skills and experience. -Desire for a job that better aligns with my value skills.

Overview

8
8
years of professional experience

Work History

Distribution Center Specialist

AWC
06.2023 - 03.2025
  • Verified incoming orders for the correct part/item and quantities.
  • Shipping orders through ups and fedex. verifies the shipping origin, address and operate mobile DIM machines before labeling the outgoing orders.
  • Perform cycle counts through Microsoft Excel for unallocated parts and system issues
  • Proficient within all warehouse duties.
  • Assist with other stations when/where help is needed such as pulling orders, verify twice on the outgoing orders and put away the receiving items in a correct location or create a new location and organize.
  • Carry a 50 lb box or item.
  • Certified sit-down Forklift driver
  • Perform as backup for administrate for will calls and update the receiving items to the systems.
  • Preforms BOL on customers returns, making sure its not been used,damage and receive correct quantity.
  • Use Teams and Outlook for any concern from customers or customers needs and other.

Associate/warehouse

Article Warehouse
09.2022 - 05.2023


  • Daily orders selector(picking) and move fast paced so the orders will be ready to be shipped on time.
  • Crossed Trained in all warehouse job functions.
  • Taken over the processing and management of the BOL customers return making sure its not used or missing parts.
  • Always cautious of people's safety and looking at the surroundings.
  • Communicate with the team or supervisor if something goes wrong.
  • Work on inbounds and put away the products in a correct locations or create location.
  • Kept an organized area with the same Lot/product numbers so it could be easy for us to pick.
  • Laptop or scanner to check the quality of the products and make sure the products are in the correct place.
  • Carry/picking up 50 lb box or item

Warehouse Associate and Packaging

Delina Chill
02.2022 - 06.2022
  • Stickers/clean products, Bag products (timed to finish packaging)
  • Working in a fast paced
  • Reliable on working Line leaders’ position when the person doesn’t show up
  • Weighting products boxes and properly lift heavy boxes
  • Always working as a team and work individual
  • Communicate with the team leader or supervisor if something goes wrong or if I have any concerns.
  • Always been cautious on People's safety and look on surroundings

Customer Specialist

Memorial Herman
08.2017 - 05.2021
  • Addressed and resolved customer product complaints empathetically and professionally.
  • Gathered and verified all required customer information for tracking purposes.
  • Diffuse volatile customer situations calmly and courteously.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly.
  • Answered telephone calls and responded to inquiries.
  • Evaluate patient care needs, prioritize treatment, and maintain patient flow.

Retail Associate

Goodwill
01.2017 - 06.2017
  • Performed general accounting functions, including preparation of currency entries, account analysis and balance sheet reports
  • Monitor payments due from clients and promptly contacted clients with past due payments
  • Entered numerical data into databases in a timely and accurate manner
  • Assisted with receptionist duties such as file organization, research and development
  • Conducts cash reports and weekly bank deposits
  • Processed clients credit cards information for online and In-Store payments

Education

High School Diploma -

Edcouch-Elsa High School
01.2016

Skills

  • Skilled in Microsoft Word, Excel, and PowerPoint
  • Proficient in material handling equipment
  • Proficient in bilingual communication
  • Effective time management

Timeline

Distribution Center Specialist

AWC
06.2023 - 03.2025

Associate/warehouse

Article Warehouse
09.2022 - 05.2023

Warehouse Associate and Packaging

Delina Chill
02.2022 - 06.2022

Customer Specialist

Memorial Herman
08.2017 - 05.2021

Retail Associate

Goodwill
01.2017 - 06.2017

High School Diploma -

Edcouch-Elsa High School

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Mariah Vela