Mariah Velsa
Litchfield Park,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Supported by multiple awards for job performance and customer engagement. Strong ability to train and mentor team members. Recognized for leadership, attention to detail, and a proactive approach to problem-solving. Committed to continuous learning and excellence in every role.
Overview
21
21
years of professional experience
Work History
Accounts Payable/receptionist
TOYOTA OF GLENDALE
Glendale, CA
01.2018 - 01.2026
- Greeted customers warmly and assisted with inquiries at the dealership.
- Managed phone calls and directed them to appropriate departments.
- Scheduled appointments for service and sales departments efficiently.
- Maintained a clean and organized reception area for welcoming atmosphere.
- Coordinated with staff to ensure smooth daily operations at the dealership.
- Provided support to administrative tasks as needed for various departments.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Maintained a filing system for essential documents, improving office organization.
- Assisted with onboarding of new employees by providing orientation information and support.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
Assistant
Raelene & Mario Frisan
Sun Valley, CA
01.2017 - 01.2026
- Managed complex scheduling
- Handled confidential communications and documents with discretion
- Coordinated appointments
- Demonstrated customer service skills
- Communicated effectively with client
SOFTLINE/CASHIER (Seasonal)
Target
Burbank, CA
01.2015 - 01.2026
- Maintained appealing displays for clothing, shoes, accessories, and linens
- Helped customers find products, offered recommendations, and provided product information
- Kept the apparel and home goods sections tidy, organized, and well-stocked
- Developed expertise in softline products to better assist shoppers
- Ensured the checkout station was clean, organized, and stocked
- Provided change and receipts, bagged items, and resolved minor complaints
- Operated cash registers, scanners, and payment systems for purchases, returns, and exchanges
- Informed customers about credit cards, loyalty programs, and cross-sold related products
Electrical Associate/cashier
Home Depot
01.2012 - 01.2026
- Led safety checks and compliance audits to reduce workplace incidents
- Organized and led hands-on DIY workshops to increase attendance and social media promotion
- Collaborated with team members to enhance team performance and efficiency
- Provided product information and assistance to customers in the electrical department
- Ensured aisles were clean, organized, and stocked in the electrical department
- Demonstrated knowledge of wire types, light bulbs, and parts to provide accurate information to customers
- Trained new team members on POS systems and product knowledge, enhancing team performance
- Processed high dollar transactions, pro sales, and returns efficiently contributing to faster checkout times and processed return transactions accurately and efficiently
Cashier/commercial Bakery
Ralph's
Sun Valley, CA
01.2005 - 01.2026
- Operated cash register to process high-volume transactions accurately, ensuring smooth customer checkout experience
- Provided friendly and efficient customer service, resulting in increased repeat visits and positive feedback
- Assisted in managing inventory levels to reduce order errors and improve stock replenishment
- Supported team during peak hours to contribute to increased daily sales
- Maintained cleanliness and organization of bakery area to uphold hygiene and safety standards
Education
Bachelors of Science - Psychology
Grand Canyon University (online)
Phoenix, AZ09.2026
High School Diploma -
JOHN H FRANCIS POLYTECHNIC
Sun Valley, CA12.2007
Skills
- Conflict resolution
- Accounts payable
- Incentive processing
- Budgeting
- POS systems
- Front desk operations
- Customer engagement
- Microsoft efficient
- Inventory
- Transaction processing
- Communications
- Administrative Support
- Inventory management
- Problem solving
- Visual merchandising
- Office management
- Customer service
- House keeping
- Event coordination
- Effective communication
- Time management
- Team collaboration
- Schedule coordination
- Office organization
- Client relationship management
- Administrative support
- Appointment scheduling
- Calm demeanor
- Professional demeanor
- Positive and professional
- Professional and polished presentation
- Multi-line telephone operation
- Calendar management
- Correspondence management
- Verbal and written communication
Awards
- Home Depot Allstar
- Homer Awards
- Toyota Employee of the Month
Timeline
Accounts Payable/receptionist
TOYOTA OF GLENDALE
01.2018 - 01.2026
Assistant
Raelene & Mario Frisan
01.2017 - 01.2026
SOFTLINE/CASHIER (Seasonal)
Target
01.2015 - 01.2026
Electrical Associate/cashier
Home Depot
01.2012 - 01.2026
Cashier/commercial Bakery
Ralph's
01.2005 - 01.2026
Bachelors of Science - Psychology
Grand Canyon University (online)
High School Diploma -
JOHN H FRANCIS POLYTECHNIC