Mariah Williams
Reno,NV
Summary
To obtain employment with a company that offers a positive atmosphere to learn an implement new skills and technologies for the betterment of the organization.
Overview
18
18
years of professional experience
Work History
Guest Service Representative
Atlantis Casino Resort Spa
Reno, NV
11.2025 - Current
- Delivered exceptional guest experiences through proactive communication and personalized service.
- Resolved guest inquiries efficiently, ensuring satisfaction and loyalty.
- Operated reservation systems to manage bookings and optimize room availability.
- Collaborated with team members to enhance service delivery standards and efficiency.
Server
Whitney Peak Hotel
Reno, Nevada
10.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area during shifts.
- Processed payments accurately and handled cash transactions at end of service.
- Resolved customer complaints to enhance overall dining experience.
- Executed opening and closing duties, including setting up dining area and restocking supplies.
Housekeeping Room Attendant
The Nugget Casino Resort
Reno, Nevada
03.2023 - 11.2024
- Conducted inspections of rooms to identify damage and maintenance needs, reporting issues promptly.
- Maintained efficient workflow by organizing storage areas for linens and supplies.
- Ensured high cleanliness standards by cleaning guest rooms, including vacuuming carpets and dusting furniture.
- Sanitized bathrooms by scrubbing all surfaces including sinks, toilets, bathtubs, and mirrors.
Marina Attendant
Old Bahama Bay
Freeport, Bahamas
05.2021 - 04.2023
- Managed guest reservations and ensured smooth check-in, stay, and departure processes.
- Delivered exceptional customer service while assisting guests with fuel dock tasks.
- Operated cash register and POS system for efficient transaction processing.
- Executed general tasks as directed by dock master to maintain operational efficiency.
Sale Representative
The Home Design Center
Freeport, Bahamas
06.2020 - 02.2021
- Addressed telephone, email, and in-person inquiries from customers needing assistance.
Cashier
One Stop Service Station
West End, Bahamas
02.2019 - 08.2019
- Balanced cash drawer at shift's start and end, investigating discrepancies thoroughly.
- Processed payments swiftly and bagged purchases to enhance customer satisfaction.
- Utilized POS system to ring up customer items with speed and accuracy.
In-Store Clerk
A&V Convenient Store
West End, Bahamas
04.2017 - 05.2018
- Supported customers with sales and service inquiries to enhance satisfaction.
- Verified sales prices and processed cash or credit transactions efficiently.
- Maintained presentation of store shelves, racks, and bins through regular resets.
Sales
Silver Tradition
Freeport, Bahamas
06.2016 - 06.2017
- Welcome customers and assess needs
Sales Associate
Bulls Eye Clothing Store
Freeport, Bahamas
02.2013 - 05.2013
- Guided customers in navigating store, completing sales, and processing returns.
Waitress
Old Bahama Bay
West End, Bahamas
07.2008 - 07.2009
- Managed order processing and served food and beverages to guests.
Receptionist
Urban Renewal
Freeport, Bahamas
06.2008 - 07.2008
- Greeted public and responded to company telephone inquiries.
Skills
Interpersonal skills
Customer service
Active listening
Respectful demeanor
Timeline
Guest Service Representative
Atlantis Casino Resort Spa
11.2025 - Current
Server
Whitney Peak Hotel
10.2024 - Current
Housekeeping Room Attendant
The Nugget Casino Resort
03.2023 - 11.2024
Marina Attendant
Old Bahama Bay
05.2021 - 04.2023
Sale Representative
The Home Design Center
06.2020 - 02.2021
Cashier
One Stop Service Station
02.2019 - 08.2019
In-Store Clerk
A&V Convenient Store
04.2017 - 05.2018
Sales
Silver Tradition
06.2016 - 06.2017
Sales Associate
Bulls Eye Clothing Store
02.2013 - 05.2013
Waitress
Old Bahama Bay
07.2008 - 07.2009
Receptionist
Urban Renewal
06.2008 - 07.2008