Joseph Balbuena
Queens
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Mad Dog And Beans Mexican Cantina. Expert in cash handling and guest engagement, consistently ensuring timely food delivery and accommodating dietary needs. Recognized for training new staff and maintaining high cleanliness standards in a fast-paced environment.
Overview
8
8
years of professional experience
Work History
Server
Mad Dog And Beans Mexican Cantina
New York, NY
04.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables while ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to accommodate special dietary requests efficiently.
- Trained new servers on restaurant policies and service standards.
Server
Fonda Restaurant
New York
01.2018 - 06.2024
- Provided exceptional customer service in high-volume dining environment.
- Assisted guests with menu selections and dietary restrictions.
- Accurately processed orders and managed cash transactions.
- Collaborated with kitchen staff to ensure timely food delivery.
Education
High School Diploma -
Queens Technical High School
Queens, NY06.2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Safe food handling
- Food running
Accomplishments
TIPS certified
Languages
Spanish
Full Professional
Timeline
Server
Mad Dog And Beans Mexican Cantina
04.2024 - Current
Server
Fonda Restaurant
01.2018 - 06.2024
High School Diploma -
Queens Technical High School