Mariah G. Johnston
Tampa,FL
Summary
A reliable and knowledgeable individual with high-volume hospitality experience, strong guest interaction, POS handling, cash accuracy, and upselling skills. Dependable, fast-paced, and customer-focused with the ability to maintain a positive atmosphere.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Life Insurance Agent (Remote)
American Income Life
2025.09 - Current
- Conduct client needs assessments and explain policy options
- Manage outreach, communication, and follow-ups
- Build rapport through accurate information and transparent pricing
Bartender
The Halftime Lounge
2022.04 - 2023.10
- Operated full-service bar during high-volume shifts (beer, wine, mixed drinks)
- Handled Tabs, POS transactions, and nightly cash drawer close-outs
- Upsold cocktails and specials to increase guest spend and tips
- Assisted stocking, ice wells, and product rotation during rushes
- De-escalated guest conflicts and supported security when needed
Specialty Team Member - Beer & Wine
Whole Foods Market
2020.09 - 2022.06
- Assisted customers in selecting specialty products, enhancing overall shopping experience.
- Collaborated with team members to manage inventory levels and reduce waste.
- Educated customers on product features, fostering informed purchasing decisions.
Education
High School Diploma -
South Park High School
South Park Township, PA2019-05
Skills
- Customer Service
- Cash Handling
- POS Systems
- Communication
- Upselling
- Multitasking
- Fast-Paced Environments
Certification
Licensed Life Insurance Agent, State of Florida - September 2025
Timeline
Life Insurance Agent (Remote)
American Income Life
2025.09 - Current
Bartender
The Halftime Lounge
2022.04 - 2023.10
Specialty Team Member - Beer & Wine
Whole Foods Market
2020.09 - 2022.06
High School Diploma -
South Park High School