Dynamic nursing leader with extensive experience at SUMMA HOME HEALTH CARE, INC., driving quality improvement and regulatory compliance. Expert in staff recruitment and retention, fostering strong relationships, and enhancing patient satisfaction. Proven ability to manage budgets effectively while implementing policies that elevate care standards and promote professional development among nursing staff.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Director of Nursing
SUMMA HOME HEALTH CARE, INC.
10.2024 - Current
Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
Oversaw and approved recruitment, hiring and orientation of new nursing staff.
Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
Performed rounds to observe care and interview staff, residents, and families.
Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
Collaborated with staff, management, and external groups to coordinate patient care.
Worked closely administration to develop and implement best practices to improve patient outcomes.
Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
Facilitated continuing education and training programs to drive staff competency and professional development.
Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
Identified department issues to recommend corrective actions.
Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
Established new policies and updated existing policies to improve standard of care for patients.
Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
Served as a liaison between nursing leadership, hospital administration, medical staff, allied health professionals, patients, families, and other stakeholders to ensure effective communication and collaboration.
Conducted regular risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.
Implemented interdisciplinary rounding practices to streamline communication among healthcare providers involved in patient care.
Championed a culture of continuous learning by promoting professional development opportunities for nursing staff, including in-house training programs, conferences, workshops, and online resources.
Increased patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.
Collaborated with interdisciplinary teams to create comprehensive care plans for patients.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Communicated with patients, ensuring that medical information was kept private.
Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Successfully negotiated client contract renewals to create increased revenue.
Education
Associate of Science - NURSING
EL CAMINO COLLEGE
12-1992
Bachelor of Science - PSYCHOLOGY
SAINT PAUL COLLEGE
03-1981
Skills
Nurse education and training
Leadership and guidance
Quality improvement
Strong work ethic
Process improvements
Staff recruitment and retention
Clinical resources management
Healthcare regulations compliance
Clinical operations management
Critical thinking
Relationship building
Documentation and reporting
Nursing staff supervision
Clinical documentation
Policy development
Employee coaching
Policies compliance enforcement
Budget management
Professional development
Accomplishments
DEVELOPED NURSING POLICIES FOR HOME HEALTH AGENCIES TO STREAMLINE PERFORMANCE AND WORK PROCESSES;
BUILT AND CREATED A MARKETING CAMPAIGN THAT ENABLED THE COMPANY TO RAISE OVERALL REVENUE;
THROUGH EFFECTIVE MARKETING STRATEGIES ALLOWED OUR HOME HEALTH BRANDING TO BE WELL KNOWN IN THE COMMUNITY.