Mariajose Leyva
Wichita,Kansas
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
SUPERVISORY AMSA
Department of Veteran Affairs
Wichita, Kansas
01.2022 - Current
- Evaluate staff daily work duties, continually resolving complex problems to ensure patient services are met daily
- Stay up to date with systems updates, updated laws and regulations to make recommendations for improved operations
- Restructure of staff retraining and/or education
- Hiring manager and selecting official for candidates
- Evaluate mid-year and end-of-year performances
- Create a disciplinary action when necessary
- Create reports for different local, state and VISN meetings for the Chief
- Provide recommendations to leadership when necessary to ensure timely completion of patient related consults
- Verify all staff are adhering to local, VISN and national guidelines, memorandums and directives.
- Monitor work assignment for staff, by maintaining efficient workflow, prioritizing deadlines and adjust flow work to meet service needs
- Submit HR request with position approval letters, functional statements, current work chart and position information
- Update/Fill approved positions via HR Smart
- Manage ER/LR – Union grievance process, FMLA, LWOP, Disciplinary Actions, Service Policies
- Maintain employee folders via E-Performance with signed competencies, mid-year and end of year reviews
HIM SPECIALIST/BIRTH REGISTRAR
HCA Healthcare
Wichita, Kansas
07.2018 - 09.2023
- Delegate daily duties to staff
- Train new employees
- Resolve conflict while effectively communication with staff and leadership
- Generate Newborn daily reports to strategically plan daily schedule
- Scheduled patient examinations and enter highly critical patient information using HIPAA guidelines
- Enter information in the records keeping system in a timely manner
- Maintain department statistics and procedural records
- Collaborate between departments to obtain patient information accordingly
- Interview patients in a timely manner, obtaining their personal information to assist in obtaining child's birth certificate and social security card
- Educate parents on current state guidelines regarding birth certificates
- Generate daily reports from OB/Newborn Units
- Monitor timely retrieval of birth certificate worksheets
- Notarize paternity information and/or denial letters
- Certified interpretation Spanish/English
- Submit records to Vital Records and Office of Child Support in a timely manner
- Work closely with the State of Kansas to obtain up to date guidelines and/or reports
- Provide leadership with daily productivity stats to ensure staffing levels match workload requirements
- Audit charts to ensure compliance with Hospital Corporation of America policies and procedures
- Run gatekeeping task to ensure all forms and follow up task are completed
- Report department discrepancies to the HIM director and Regional Director
OFFICE SPECIALIST
Sedgwick County Health Department
Wichita, Kansas
03.2014 - 04.2015
- Train new employees
- Performs nutrition assessments by obtaining and documenting the applicant's diet and health history in the WIC MIS system.
- Performs all duties following HHSC and local agency policies, procedures, and guidelines such as federally mandated risk assessments, assignment of individual food packages, and approval of medical request for medically needing food and formula
- Complete the screening and certification process including obtaining the pertaining documentation such as identification, income, residence status for program eligibility as well as the creation of their chart which includes goal setting, reviewing rights and responsibilities, voter's registration and making referrals to other services, as appropriate.
- Accurately obtain and document anthropometric measurements, including hemoglobin, hematocrit, and diet recalls. Prepares family benefit issuance and future appointments.
- Schedules and monitors client appointments. Request necessary documentation from applicants/participants and sends appropriate links to obtain information.
- Performs general office duties, provides telephone and front desk coverage, ordering of office supplies and WIC forms, brochures and WIC card inventory
- Investigates dual client participation. Verifies information from other WIC projects for transfers in state and out of state, including changes of custody.
- Provides exceptional internal and external customer service. Greets each customer with appropriate introduction and is attentive to participants during peak wait times.
- Addresses concerns prior to the end of interaction. Assist other departments as appropriate.
- Ensures compliance with required training including attending conferences, meetings, and travel.
Education
MBA - HealthCare Administration
Baker University
05-2021
Bachelor of Science - Education
Newman University
05-2017
Skills
- Effective team collaboration
- Positive interpersonal skills
- Detail-oriented approach
- Flexible and adaptable
- Dependable and responsible
- Skilled at prioritizing tasks simultaneously
- Effective written communication
- Experienced in software utilization
- Organization and time management
- Analytical decision-making
- Effective team leadership/development
- Complex Problem-solving
- Staff training and development
- Strategic planning/task assignment
- Operations management
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
CERTIFIED INTERPRETER
Languages
Spanish
Native or Bilingual
Timeline
SUPERVISORY AMSA
Department of Veteran Affairs
01.2022 - Current
HIM SPECIALIST/BIRTH REGISTRAR
HCA Healthcare
07.2018 - 09.2023
OFFICE SPECIALIST
Sedgwick County Health Department
03.2014 - 04.2015
MBA - HealthCare Administration
Baker University
Bachelor of Science - Education
Newman University