Maria Leanne Moore
San Antonio,TX
Summary
Organized and dependable candidate with a proven track record of successfully managing multiple priorities while maintaining a positive attitude. Demonstrates excellent problem-solving abilities, a keenness to learn, and exceptional communication skills. Ready to contribute to team success and achieve positive results with a poised demeanor. Eager to tackle new challenges and advance organizational objectives with unwavering dedication and enthusiasm.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Manager
Cosmcs
07.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Shift lead
Dutch bros
01.2024 - 07.2024
- Completed store opening and closing procedures and balanced tills.
- Helped store management meet standards of service and quality in daily operations.
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Completed cash and credit card transactions accurately using POS software.
- Evaluated staff performance and provided coaching to address inefficiencies.
Barista
Dutch Bros
06.2023 - 07.2024
- Operated espresso machines and commercial coffee brewers to create beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
Education
Bachelor of Science - Biology
The University of Texas At San Antonio
San Antonio, TX05-2028
Highschool diploma -
Churchill High School
05.2024
Skills
- Sales monitoring
- Reporting and documenting
- Orientating and training
- Customer service and satisfaction
- Production leadership
- Inventory Management
- Time management abilities
- Troubleshoot service issues
- Multitasking Abilities
- Problem-solving abilities
- Professionalism
- Fast learning
Coursework
- Health Science Theory
- Medical Terminology Dual credit
- Anatomy & Physiology
- Pharmacy Terminology
- Medication counting
- Pharmacy Calculations
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Assistant Manager
Cosmcs
07.2024 - Current
Shift lead
Dutch bros
01.2024 - 07.2024
Barista
Dutch Bros
06.2023 - 07.2024
Bachelor of Science - Biology
The University of Texas At San Antonio
Highschool diploma -
Churchill High School
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