Marialuisa Santa Rosa Diaz
In-N-Out Burger
Sacramento,CA
2
Languages
4
years of professional experience
Motivated bilingual customer service professional with strong communication skills and attention to detail. Committed to delivering exceptional experiences, contributing to a welcoming environment, and strong multi-tasking abilities during high-volume periods.
Work History
Store Associate
1 Year 9 Months- Provided exceptional customer service by engaging with guests and addressing inquiries promptly.
- Maintained cleanliness and organization of dining areas, ensuring a welcoming environment for customers.
- Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
- Assisted in training new team members on operational procedures and best practices.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Volunteer
1 Month- Greeted patrons and provided free lunches during the summertime
- Participated in community events to promote literacy and engagement in library programs.
- Supported staff in cataloging new materials and maintaining inventory accuracy.
- Maintained a clean and organized environment
Education
Associate of Arts - Liberal Studies
Skills
Customer service
Client support
Cash handling accuracy
Ability to multitask
Food safety procedures
Detail-oriented
Bilingual proficiency
Customer engagement strategies
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Store Associate
In-N-Out Burger
12.2024 - CurrentRead More
Volunteer
Sacramento Public Library
07.2022 - 08.2022Read More
American River College
Associate of Arts from Liberal Studies
Read More