Mariam Ali
Summary
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments. Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.
Overview
1
1
year of professional experience
Work History
Cashier Team Lead
Prime Eatery
12.2022 - Current
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Trained team members on cash register operation and cash handling.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
High School Diploma -
Fordson High School
Dearborn, MI06.2024
Medical Assisting
Henry Ford College
Dearborn, MI06.2024
Skills
- Cashier Training
- Positive Attitude
- Customer Service
- Store Opening and Closing
- New Hire Training
- Team Leadership
- Cash Handling
- Money Handling
Accomplishments
- Earned employee award for the month
- Trained over 5 new hires on sales and service techniques.
- Oversaw 5 junior employees.
Languages
Arabic
Professional Working
English
Full Professional
Timeline
Cashier Team Lead
Prime Eatery
12.2022 - Current
High School Diploma -
Fordson High School
Medical Assisting
Henry Ford College
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