Summary
Work History
Education
Skills
Interests
Timeline
SalesAssociate

Mariam Ceesay`

Oklahoma City,OK

Summary

Dynamic sales professional with a proven track record at excelling in customer service and upselling strategies. Adept at building relationships and achieving sales targets while adhering to policies. Strong problem-solving skills and experience in team development drive revenue growth and enhance client satisfaction. Remote communication written expertise.

Work History

Sales Associate

T-Mobile
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Upselling
  • Rightfiting the customer
  • Answered customer questions about sizing, accessories, and merchandise care.

Lead Sales Associate

T-mobile
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Performed inventory control procedures to manage stock.
  • Trained, coached, and mentored new sales associates for maximum performance.

Leasing Consultant

Woodland Oaks Apartment Homes
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Verified tenant incomes and other information before accepting lease applications.
  • Greeted clients, showed apartments, and prepared leases.

Travel Consultant

Chase Rewards-Concentrix
  • Built strong relationships with clients through exceptional communication and personalized service.
  • Organized trips for individual, family and business travelers.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
  • Educating Customers on points and rewards.

Residential House Manager

Self-Owner
  • Created detailed reports regarding facility conditions,
  • Managed move-in/move-out procedures efficiently, minimizing vacancies and maximizing rental income potential.
  • Coordinated maintenance requests, ensuring prompt completion of repairs and minimal disruption to residents.
  • Administered emergency response protocols effectively during crisis situations during extreme weather conditions

Education

High School Diploma -

Memorial High School
Tulsa, OK
05-2006

Some College (No Degree) - Business

Rogers State University
Claremore, OK

Skills

  • Policy and procedure adherence
  • Gaining Product management
  • Revenue growth strategies
  • Remote
  • Account management expertise
  • Collaborative team development
  • Problem Solving
  • Experienced in Zoom meetings
  • Domestic and international travel
  • Achieving sales targets
  • Interpersonal skills
  • Customer service
  • Time management

Interests

  • Volunteering
  • Documenting and sharing travel experiences

Timeline

Sales Associate

T-Mobile

Lead Sales Associate

T-mobile

Leasing Consultant

Woodland Oaks Apartment Homes

Travel Consultant

Chase Rewards-Concentrix

Residential House Manager

Self-Owner

High School Diploma -

Memorial High School

Some College (No Degree) - Business

Rogers State University

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Mariam Ceesay`