Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Waitress

Mariam Fernandez Gines

Houston,Texas

Summary

Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Energetic offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints.

Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.

Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Waitress

Memorial Tacos
02.2023 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.

IT Technician

Foxconn
06.2021 - 04.2023
  • Performed maintenance tasks on PCs, networks and mobile devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.

Waitress

Fat Tuesday
10.2020 - 03.2021
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.

Leasing Agent

Carlos Y Graciela House
09.2016 - 09.2019
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Escalated major issues to property manager for immediate remediation.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.

Education

Computer Engineer -

Universidad De Ciencias Informaticas
Havana, Cuba
07.2019

Skills

  • Sales Expertise
  • Background Checks
  • Till Counting
  • Property Tours
  • Client Needs Assessment
  • Property Inspection
  • Application Verification
  • Food and Beverage Pairings
  • Order Delivery Practices
  • Wine Pairings
  • Software Deployment Management
  • Data Retention

Certification


  • Computer Science Degree

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Waitress

Memorial Tacos
02.2023 - Current

IT Technician

Foxconn
06.2021 - 04.2023

Waitress

Fat Tuesday
10.2020 - 03.2021

Leasing Agent

Carlos Y Graciela House
09.2016 - 09.2019

Computer Engineer -

Universidad De Ciencias Informaticas
Mariam Fernandez Gines