Mariam Flayh
Buffalo,NY
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Food Runner
Sinatras
08.2021 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Greeted customers and provided outstanding customer service.
- Kept detailed knowledge of and followed all food safety guidelines.
Sales Associate
Walgreens
04.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to effectively build rapport and lasting relationships.
- Used in-store system to locate inventory and place special orders for customers.
Education
Bachelor of Science - Business
Canisius College
Buffalo, NY05.2027
High School Diploma -
Kenmore East Senior High School
Tonawanda, NY06.2023
Skills
- Kitchen Communication
- Complaint Handling
- Surface Work
- Proper Storage Procedures
- Guest Relations
- Serving Staff Support
- Hospitality Management
- Customer Needs Assessments
- Operational Efficiency
Languages
Arabic
Native or Bilingual
Timeline
Food Runner
Sinatras
08.2021 - Current
Sales Associate
Walgreens
04.2021 - 08.2021
Bachelor of Science - Business
Canisius College
High School Diploma -
Kenmore East Senior High School
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