Mariam Ilboudo
Newark,NJ
Summary
Dedicated and detail-oriented employee with expertise in customer service, multitasking, and time management. Committed to creating positive and memorable experiences for all customers. A motivated student seeking to apply exceptional communication and interpersonal skills in a professional environment. Proficient in data entry and money handling, with the ability to quickly learn product details and build strong customer relationships.
Overview
1
1
year of professional experience
Work History
Volunteer
University Hospital Newark
Newark, NJ
07.2024 - Current
- Provided assistance to staff in the daily operations of the organization.
- Organized and maintained records of volunteer hours and donations.
- Collaborated with other volunteers to create a positive work environment.
- Offered support and assistance to community members.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
Team Member
Dominos's Pizza
West Orange, NJ
05.2024 - 09.2024
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Operated cash registers to process payments from customers.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained a clean and organized work area throughout shift.
- Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
- Resolved customer issues promptly in a professional manner.
- Tracked stock levels on a daily basis to identify shortages or overages.
- Answered phone calls regarding inquiries about products or services.
- Monitored expiration dates on food items for freshness assurance.
- Developed positive customer relationships through friendly greeting and excellent service.
- Identified needs of customers promptly and efficiently.
Cabin Cleaner
Prospect Air Service
Newark, NJ
06.2023 - 12.2023
- Cleaned cabins and other areas to meet company standards for cleanliness, using cleaning solutions and tools such as vacuum cleaners and mops.
- Vacuumed carpets and upholstered furniture in the cabins.
- Checked rooms for safety hazards such as frayed electrical cords or loose railings.
- Reported any damages or repairs needed to supervisor immediately.
- Ensured that all cleaning supplies were properly stored after use.
- Disposed of trash from cabins in accordance with company guidelines.
- Responded promptly to guest requests for additional items like extra pillows or blankets.
- Greeted guests upon arrival at their cabin and provided them with information about amenities available onsite.
- Removed trash from receptacles and seat pockets and replenished aircraft supplies.
- Cleaned tray tables and windows and rearranged magazines to be presentable.
- Vacuumed floors and cleaned aircraft's cockpit.
- Cleaned under seats by lifting seat cushions, removing debris, sanitizing, reassembling, and arranging seatbelts.
- Disinfected overhead compartments, food preparation stations and walls.
Education
High School Diploma -
East Orange Campus High School
East Orange, NJ06-2022
Bachelor of Arts - Medical Humanties
Montclair State University
Montclair, NJSkills
- Food Distribution
- Event Setup
- Clerical Support
- Flexible Schedule
- Answering Phones
- Operations Support
- Community Engagement
- Team Collaboration
- Positive Attitude
- [Language] expertise
- Teamwork and Collaboration
- Professional Appearance
- Attention to Detail
- Deadline Adherence
Accomplishments
- I have a award in (Ap Chemistry , Dance , and As English as second language
Languages
French
Full Professional
Afrikaans
Native/ Bilingual
Timeline
Volunteer
University Hospital Newark
07.2024 - Current
Team Member
Dominos's Pizza
05.2024 - 09.2024
Cabin Cleaner
Prospect Air Service
06.2023 - 12.2023
High School Diploma -
East Orange Campus High School
Bachelor of Arts - Medical Humanties
Montclair State University
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