Mariam Issa
Winter Springs
Summary
Dynamic professional experienced in customer service and early childhood education. Demonstrated adaptability and effective communication skills in supporting classroom activities and resolving customer inquiries, enhancing overall satisfaction and engagement.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Staff Member
Publix
Florida
02.2023 - 2026
- Assisted customers with inquiries and product selection, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout flow.
- Maintained cleanliness and organization of store displays, contributing to a welcoming environment.
- Resolved customer complaints promptly, improving satisfaction and loyalty.
Assistant Preschool Teacher
Primrose Schools
Florida
01.2023 - 02.2025
- Assisted in implementing daily lesson plans aligned with curriculum objectives.
- Supported classroom management by reinforcing positive behavior and promoting engagement.
- Facilitated small group activities to enhance developmental skills and foster social interaction.
- Collaborated with lead teacher to assess student progress and adapt learning strategies.
Education
High School Diploma -
Oviedo High School
Oviedo, FLSkills
- CPR and AED certified
- Multi-line phone talent
- Team collaboration
- Time management
Certification
- Certified Child Development Associate
- CPR and First Aid Certified
Languages
English
Timeline
Customer Service Staff Member
Publix
02.2023 - 2026
Assistant Preschool Teacher
Primrose Schools
01.2023 - 02.2025
High School Diploma -
Oviedo High School