Associate seeking a position with room for continued growth and professional development. Has gained experience within administration and operations working alongside colleagues and outside associates. Skill highlights include people skills and communications. Fluent in English, Armenian, and Russian. Driven to effectively build loyalty and long-term relationships within a company
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
All For Health, Health For All
North Hollywood, California
03.2024 - Current
Check in and check out patients in the system.
Checked patients’ insurance eligibility and prepare patient charts beforehand.
Made two doctors schedule for each day.
Speak with health insurances regarding patients authorizations.
Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
Handled payment processing and provided customers with receipts and proper bills and change.
Created and managed digital and physical filing systems for records, correspondence, and other material.
Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Dispatcher
· Kentucky Quality Logistics Inc
Louisville, KY
01.2023 - 11.2023
Prepared documents such as bills of lading, invoices, manifests, safety reports.
Developed relationships with carriers to secure reliable transportation services at competitive rates.
Supervised employees to ensure that cargo shipments were transported accurately to and from specified locations while adhering to safety standards.
Prepared daily work and run schedules.
Recorded and maintained files or records of customer requests, work or services performed.
Dispatcher
Washington Freight Ways Inc
Seattle, WA
08.2021 - 12.2022
Supervised driver dispatching, route planning and vehicle tracking for over 10 drivers.
Checked import and export documentation to determine cargo contents.
Built positive and productive customer connections to drive consistent sales.
Trained and evaluated employees to ensure work performance met company standards.
Communicated with vendors regarding shipment status updates.
Rate Manager
Dial Telecommunications
Yerevan, Armenia
12.2019 - 07.2021
Analyzed financial data to identify discrepancies or trends.
Analyzed balance sheets for mistakes and inaccuracies.
Posted financial data in Excel spreadsheets and managed inventory.
Provided technical support to traders and analysts regarding calculations related to rate decisions.
Volunteer
World Vision International
Yerevan , Armenia
03.2017 - 05.2017
Assisted with special events
Maintained clean, neat and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information to others.