Proficiently revamped email templates for email marketing, applying strategic revisions to improve appeal, clarity, and call-to-action effectiveness, resulting in enhanced performance metrics and increased customer engagement
Building and maintaining relationships with customers through email, sms, phone interaction, and in-person interactions, providing timely assistance, and meeting follow-up deadlines
Appointment setting, employee schedule planning, preparing documents, and providing administrative support to Manager and team.
Increased client base by identifying potential customers and initiating strategic outreach.
Expanded business through effective network development, identifying new, and prospective clients.
Provided exceptional customer service, resulting in increased client satisfaction and repeat business.
Management Consultant Intern
MBA Growth Partners
01.2022 - 06.2022
Worked close with small businesses helping solve day-by-day problems and helped the consulting team find good solutions to those problems
Developing, editing, and curating social media and campaign content for marketing materials for appropriate marketing channels, and developing marketing plans for clients
Using up-to-date market technologies to conduct effective market research, gathering data on trends, competitors, and customer habits.
Provided valuable insights by conducting competitor analysis and benchmarking studies.
Ensured timely delivery of high-quality work products by effectively prioritizing tasks based on project requirements.
Conducted market research to identify growth opportunities and areas for improvement.
Assisted in developing strategic marketing plans for clients, resulting in increased efficiency and profitability.
Education
B.A. Business Administration/Management -
Clark Atlanta University
Atlanta, GA
12.2023
Skills
Business Development Representative
Management Consulting Intern
Project Management
Administrative Support
Interpersonal Skills
Organizational Skills
Leadership Skills
Detail Oriented
Creativity
Analytical skills
Adaptability
Independent and Collaborative
Written and Verbal Communication skills
Microsoft Office Suite Proficiency
Problem Solving
Goal Oriented
Multitasking
Time Management
Accountability
Content Creation
Canva
CRM Management
Social Media Marketing
Customer Engagement
Market Research
Clerical Support
SEO Optimization
Certification
HubSpot - Digital Marketing Certification
Awards/Organizations
Clark Atlanta University, 3x Deans List Award Recipient
Texas Student Association [2020]
Family, Career, and Community Leaders of America [2020]
Housing Counselor at Fort Worth Housing Solutions (formerly Fort Worth Housing Authority)Housing Counselor at Fort Worth Housing Solutions (formerly Fort Worth Housing Authority)