Maria ( Myya) Auld
Kailua-Kona,HI
Summary
Obtain a position that will utilize skills with the possibility for growth. Strong background in management of youth events and programs. Serviced over 150 students in West Hawaii. Facilitated youth completion events with 200-700 in attendance. Hard working team player with great communication skills. Also have 4 years in wireless and telecommunications .Currently in Auto sales for the past 7 years.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sales and Leasing Consultant
Big Island Motors
05.2016 - Current
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
- Maintained strong and well-managed online presence to successfully market community
- Used CRM software to record customer interactions and track general sales activities for review and follow-up
- Performed cold-calling and follow-ups with leads to secure new revenue
Cellular Sales Associate
Tmobile Wireless
01.2013 - 05.2016
- Monitored wireless sales space to establish familiarity with various carriers.
- Maintained sound knowledge of company product suites.
- Performed in-store product demonstrations at assigned events.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Activated both contract and pre-paid wireless phones for 50-100 customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts
Sales Floor Team Member
Target
05.2009 - 04.2016
- Greeted customers, helped locate merchandise, and suggested suitable options
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases
- Supported promotional plans by updating signage with price changes
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust
- Communication with customers professionally and proactively to provide product information and advice.
Site Manager
Jumpstart And Aboutface Program -Paxen Group Inc.
05.2006 - 07.2008
- Managed youth job readiness program for all West Hawaii middle schools recruited students, payroll, staff training, meet with school officials for use of facilities etc.
- Started with 1 school and 15 students .Due to success expanded program to 4 schools .Graduated over 400 students successfully.
- Interviewed, hired, and trained new workers.
- Created weekly and monthly reports and presentations for management team.
- Maintained records and logs of work performed and materials and equipment used.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
Community Facilitator Dropout Prevention Counselor
HCEOC
09.2004 - 05.2006
- Drop-out prevention counselor
- Identified areas in need of improvement and implemented solutions.
- Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
- Planned and facilitated educational workshops in accordance with troubled youth curricula, employing varied methods to maximize attendance.
- Graduated youths that were in program 95% success rate .
Educational Assistant
State of Hawaii - DOE
10.2000 - 05.2004
- Teaching assistant with alternative learning program.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Supported student learning objectives through personalized and small group assistance.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Education
High School Diploma - High School
Konawaena High School
Kealakekua, HI06.1994
Skills
- Documentation Skills
- Continuous Supervision
- Goal Setting
- Program Planning
- Academic Assistance
- Problem and Issue Resolution
- Youth Guidance
- Program Coordination
- Recreational Activities
Certification
Paraprofessional, University of Hawaii -Hilo, 09/2003
Additional Information
Computer skills include: Word, Excel, Lotus Notes, Powerschool software.
References
Available on Request
Timeline
Sales and Leasing Consultant
Big Island Motors
05.2016 - Current
Cellular Sales Associate
Tmobile Wireless
01.2013 - 05.2016
Sales Floor Team Member
Target
05.2009 - 04.2016
Site Manager
Jumpstart And Aboutface Program -Paxen Group Inc.
05.2006 - 07.2008
Community Facilitator Dropout Prevention Counselor
HCEOC
09.2004 - 05.2006
Educational Assistant
State of Hawaii - DOE
10.2000 - 05.2004
High School Diploma - High School
Konawaena High School
Paraprofessional, University of Hawaii -Hilo, 09/2003
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