Marian Ballah

• Provided instruction and guidance to students in the absence of a regular teacher.
• Organized lesson plans and activities for students.
• Assisted with classroom management issues when needed.

• Responsible for drop off and pick up for lunch.

• Supported special needs students by providing individual instruction as needed.
• Promoted a safe and secure atmosphere within the classroom setting.
• Provided feedback on assignments or projects given by the regular teacher.
• Provided classroom instruction outlined in teacher's lesson plans.
• Educated students in various subjects to provide seamless transition during absence of head teacher.
• Maintained student attendance and assignment records to prevent lapses during teacher absences.

• Adhered to departmental policies, procedures, and regulations concerning collections activity.
• Initiated contact with attorneys if necessary to pursue legal action against delinquent customers.
• Identified and resolved customer payment discrepancies.
• Analyzed customer accounts to determine appropriate collection action.
• Maintained accurate records of all collection efforts in the database system.
• Ensured compliance with all applicable federal and state laws related to collections.
• Provided excellent customer service when interacting with clients over the phone or in person.
• Reviewed aging reports regularly to identify delinquent accounts for follow-up actions.

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• Contacted customers with delinquent accounts to solicit payment.
• Contacted insurance companies to check status of claim payments.
• Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.