Marian Johnson
Sachse,TX
Summary
Dynamic and reliable Customer Service Sales Representative at McDonald's, adept at enhancing customer satisfaction through effective communication and cash handling. Proven ability to thrive in high-pressure environments while maintaining food safety standards. Recognized for teamwork and goal-oriented approach, consistently delivering fast and accurate service to drive repeat business.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Recent graduate with foundational knowledge in General Studies and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
9
9
years of professional experience
Work History
Customer Service Sales Representative
McDonalds
09.2021 - Current
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Followed food safety and sanitation guidelines at all times.
- Assisted customers with menu items and accurate order fulfillment.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
- Monitored customer orders to confirm accuracy in preparation and delivery.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Cashier Floor Supervisor
Ross Dress For Less
10.2025 - 12.2025
- Monitored inventory levels, ensuring accurate stock replenishment and organization.
- Implemented process improvements that enhanced checkout efficiency and reduced wait times.
- Resolved customer inquiries and complaints, promoting positive shopping experiences.
- Maintained a clean, organized, and well-stocked checkout area for optimal customer experience.
- Enhanced customer satisfaction by providing efficient and accurate transactions.
- Ensured accurate pricing by regularly updating price tags on shelves as per store policies.
- Quickly and accurately counted drawers at start and end of each shift.
House Cleaner
Evelyn Sackett
01.2018 - 10.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Supper Meal Planning Preparation and Clean up
Mr. And Mrs. Jeffery M. Everett
01.2018 - 10.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
- Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Assisted older kids with homework, school projects and chores.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
House and Pet Sitter
Mr. and Mrs. Jeffery M. Everett
01.2017 - 10.2021
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain a clean living environment for clients'' return.
- Communicated with homeowner via phone or text.
- Fed and watered animals and replaced dirty bedding and litter boxes.
Education
High School Diploma -
Sachse High School
Sachse, TX05-2024
Skills
- Customer service
- Time management
- Active listening
- Goal oriented
- Verbal and written communication
- Work order generation
- Point-of-sale system
- Teamwork and collaboration
- Cash handling
- Processing payments
- Point of sale operation
- Food safety and sanitation
- Teamwork
- Reliability
- Multitasking
- Customer satisfaction
- Adaptability
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier Floor Supervisor
Ross Dress For Less
10.2025 - 12.2025
Customer Service Sales Representative
McDonalds
09.2021 - Current
House Cleaner
Evelyn Sackett
01.2018 - 10.2021
Supper Meal Planning Preparation and Clean up
Mr. And Mrs. Jeffery M. Everett
01.2018 - 10.2021
House and Pet Sitter
Mr. and Mrs. Jeffery M. Everett
01.2017 - 10.2021
High School Diploma -
Sachse High School