Marian Mena Delarosa
Lawrence,MA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal Care Also Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations.
Compassionate healthcare professional with background in medical assistance, known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Greater Lawrence Family Health Center
Lawrence, MA
04.2023 - 01.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Organized patient charts before each day's clinic sessions began.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Measured vital signs and took medical histories to prepare patients for examination.
PCA
Senior Helpers danvers
Danvers, Massachusetts
02.2021 - 02.2023
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Maintained accurate records of client care services provided on a daily basis.
- Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
- Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Accompanied clients to doctor's appointments and outings when necessary.
- Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Responded promptly to emergency situations according to established protocols.
- Prepared meals according to dietary guidelines set forth by the physician or dietitian.
- Assisted patients with recreational activities such as reading books or playing board games.
- Managed household duties such as grocery shopping and errand running for clients who are unable to do so themselves.
- Answered questions from family members regarding patient's condition or care plan.
- Administered medications orally or topically as directed by physician orders.
- Gave reminders about hygiene practices like brushing teeth or combing hair.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Responded to bell or light signal calls to assist patients with needs.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Assisted with patient admissions, discharges and transfers.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Hospice Aide
senior helpers danvers
Danvers
02.2021 - 02.2023
- Provided physical, emotional and spiritual support to terminally ill patients and their families.
- Assisted in the delivery of patient care services as delegated by the RN Case Manager or other healthcare professionals.
- Completed assigned tasks such as light housekeeping, laundry, errands, meal preparation and grocery shopping.
- Performed personal hygiene activities such as bathing, grooming, dressing and undressing and toileting assistance.
- Monitored vital signs including temperature, pulse rate and respiration rate.
- Administered medications or treatments as instructed by the RN Case Manager or physician orders.
HHA
Geriatrics
Lawrence
03.2021 - 01.2022
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Provided companionship services to patients in their homes, including reading aloud, playing board games and engaging in conversation.
- Maintained accurate records of patient care, condition, progress and concerns.
Customer Service Cashier
Macdonals
Methuen, Massachusetts
05.2018 - 02.2020
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Prepared sales slips or sales contracts as needed to complete customer purchases.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Education
Certificate - Medical Assisting
Lare Institute
Andover, MA05-2021
High School Diploma -
Lawrence High School
Lawrence, MA05-2019
Skills
- HIPAA Compliance
- Payment Collection
- Medical Billing
- Patient Scheduling
- Medical Terminology
- Data Entry
- Patient-focused care
- Procedure Assistance
- Adaptable
- Customer Relationship Management (CRM)
- Vital sign monitors
- Wound care specialist
- Patient skin and nail care
- CPR
- Proper sterilization techniques
- Vital Sign Monitoring
- Patient Care Coordination
- Direct Patient Care
- Calm and level-headed under duress
- Compassionate
- Fluent in english and spanish
- Team management and supervision
- Patient bathing
- Inventory and supply management
- Medical Procedures
- Emergency Room Procedures
- Customer Service
- Preparing specimens and samples
- Catheter change and preparation
- EKG set up and monitoring
- Hospice Care
Timeline
Medical Assistant
Greater Lawrence Family Health Center
04.2023 - 01.2024
HHA
Geriatrics
03.2021 - 01.2022
PCA
Senior Helpers danvers
02.2021 - 02.2023
Hospice Aide
senior helpers danvers
02.2021 - 02.2023
Customer Service Cashier
Macdonals
05.2018 - 02.2020
Certificate - Medical Assisting
Lare Institute
High School Diploma -
Lawrence High School