Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

MARIANA AYO

Macomb,MI

Summary

Highly skilled in managing accounts and resolving complex issues. Proven ability to implement strategies that improve client retention and payment speed. Goal-oriented, good at pursuing leads, and closing sales deals. Excel in strategic thinking, problem-solving, and communication, ensuring smooth financial operations and effective team collaboration.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Life Insurance Agent

American Income Life
Detroit, Michigan
01.2024 - 07.2025
  • Educated clients on life insurance products and benefits.
  • Assisted clients in selecting appropriate coverage options.
  • Collaborated with underwriters to assess risk factors.
  • Developed personalized insurance plans for diverse clients.
  • Provided ongoing support and follow-up for client inquiries.

Mortgage Dialer

Central Mortgage
troy , MI
03.2022 - 12.2023
  • Operated dialing systems to connect with potential clients efficiently.
  • Collaborated with team members to enhance calling strategies and techniques.
  • Assisted in developing scripts for effective communication with clients.
  • Managed inbound and outbound calls to optimize customer engagement.

Medical Assistant

macomb pediatrics
Clinton Township, Michigan
08.2021 - 03.2022
  • Conducted preliminary assessments and recorded vital signs for young patients.
  • Communicated treatment plans effectively to patients and families.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.

Ophthalmologist Assistant

Ophthalmology office
08.2020 - 03.2021
  • Auto-refracting, visual acuity, check glasses, visual field testing, HRT testing, enter chief complaints, administer drops/medication, provide eye care, maintain and clean the ophthalmic instruments, and assist the ophthalmologist in basic procedures

Medical Assistant

Henry Ford Medical Office
07.2018 - 03.2020
  • Demonstrate an understanding of anatomy, physiology, and medical terminology, patient care management, perform blood draws, ECG,PFT and blood pressure

Education

Diploma - Medical Assistant program

Troy, MI
Troy, MI
06.2019

High School Diploma -

Harper Woods, MI
Harper Woods, MI
06.2018

Some College (No Degree) - Finance

Macomb Community College
Clinton Township, MI

Skills

  • Risk assessment
  • Needs analysis
  • Customer relationship management
  • Data analysis
  • Sales strategies
  • Team collaboration
  • Attention to detail
  • Time management

Certification

  • American Heart Association Basic Life Support Program
  • CPR & AED Certification
  • life insurance agent license

Languages

Fluent in Arabic, Chaldean and English

Timeline

Life Insurance Agent

American Income Life
01.2024 - 07.2025

Mortgage Dialer

Central Mortgage
03.2022 - 12.2023

Medical Assistant

macomb pediatrics
08.2021 - 03.2022

Ophthalmologist Assistant

Ophthalmology office
08.2020 - 03.2021

Medical Assistant

Henry Ford Medical Office
07.2018 - 03.2020

Diploma - Medical Assistant program

Troy, MI

High School Diploma -

Harper Woods, MI

Some College (No Degree) - Finance

Macomb Community College

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