MARIANA BARCENAS
San Leandro,CA
Summary
Focused and dedicated Legal Assistant with exceptional work ethic and proven strengths in case management support. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills.
Overview
6
6
years of professional experience
Work History
Legal Assistant
Robert David Baker Law
San Jose, USA
12.2024 - Current
- Taking intake calls and communicating with clients
- Managed attorney calendars, scheduling appointments, court dates, and meetings with clients
- Served as a liaison between clients seeking legal assistance and assigned attorney(s)
Customer Service Associate
CHEF'STORE - US Foods
San Lorenzo, USA
02.2023 - 10.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency
Customer Service
Nordstrom Rack
San Leandro, USA
11.2021 - 04.2022
- Provided exceptional customer service, addressing passenger inquiries promptly and professionally
- Maintained excellent customer service and positive attitude
- Strengthened client relationships through regular communication, providing exceptional customer service
School Counseling Office Aid
San Leandro High School
San Leandro, USA
08.2019 - 03.2020
- Answered and transferred calls to counselors
- Proven ability to learn quickly and adapt to new situations
- Demonstrated respect, friendliness and willingness to help wherever needed
Education
Bachelor's degree - Political science: Pre-Law
California State University
Hayward, CA12-2024
Paralegal Certificate - Paralegal Studies
CSU East Bay
12-2025
Associate in Arts (AA) -
Laney College
Oakland, CA12.2022
High school diploma -
San Leandro High School
San Leandro, CA03.2020
Skills
- Teamwork and Collaboration
- Analysis skills
- Document preparation
- Client communication
- Fast learner
- Retail sales
- Time management
Volunteer Experience
Volunteered at the San Leandro Public Library, from June 2018 to January 2020. I helped organize the children's reading program station. Worked well with volunteers during their shifts at the facility.
Languages
Spanish
Professional
Timeline
Legal Assistant
Robert David Baker Law
12.2024 - Current
Customer Service Associate
CHEF'STORE - US Foods
02.2023 - 10.2024
Customer Service
Nordstrom Rack
11.2021 - 04.2022
School Counseling Office Aid
San Leandro High School
08.2019 - 03.2020
Bachelor's degree - Political science: Pre-Law
California State University
Paralegal Certificate - Paralegal Studies
CSU East Bay
Associate in Arts (AA) -
Laney College
High school diploma -
San Leandro High School
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