MARIANA DE JESUS
DOMINICAN DIVAS BEAUTY SALON
Dumont,NJ
1
Certification
23
years of professional experience
Experienced Salon Owner and Business Manager with more than 23 years of experience successfully owning and operating Dominican Divas Beauty Salon in the Bronx, New York. Skilled in business operations, financial management, staff leadership, customer relations, regulatory compliance, marketing, and brand development. Strong ability to lead and motivate employees while maintaining high standards of professionalism, sanitation, customer service, and overall salon performance.
Work History
Owner / Business Manager
23 Years 5 Months- Own and manage the complete operation of an established beauty salon, overseeing financial strategy, staff leadership, regulatory compliance, customer satisfaction, marketing, inventory, and daily business operations.
- Financial Management: Monitor profit and loss (P&L) performance, revenue, expenses, payroll, overhead costs, and the salon's break-even point to support profitability and financial stability.
- Staff Leadership: Recruit, train, supervise, and mentor salon professionals while creating a positive, professional workplace culture and setting expectations for service quality.
- Operations & Compliance: Manage daily salon operations and maintain compliance with New York State sanitation, health, safety, and licensing requirements.
- Inventory & Maintenance: Oversee salon equipment, facility needs, professional products, backbar inventory, purchasing, and vendor relationships.
- Marketing & Brand Building: Direct advertising and promotional initiatives, oversee social media presence, strengthen the salon's brand image, and develop strategies to attract and retain clients.
- Customer Relations: Maintain high guest-satisfaction standards, build long-term client relationships, and professionally resolve escalated customer concerns.
- Business Administration: Maintain organized business and financial records, coordinate staff schedules, and support efficient day-to-day operations.
Skills
Strong Leadership & Employee Motivation
Business Operations Management
Payroll & Expense Management
State Board Sanitation Laws
Customer Service & Client Relations
Conflict Resolution & Problem Solving
Marketing & Brand Development
Organization & Time Management
Financial & Business Acumen
Profit & Loss (P&L;) Management
Staff Recruitment
Training & Supervision
Licensing & Regulatory Compliance
Effective Communication
Inventory & Vendor Management
Social Media & Business Promotion
Certification
New York State Department of State Cosmetology License, Licensed Cosmetologist - New York State
Timeline
Owner / Business Manager
DOMINICAN DIVAS BEAUTY SALON
04.2003 - CurrentRead More