Shirin Sherry Azar
Laguna Niguel,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
2
2
Certification
Work History
Business Owner /Manager of Operations
Skimmers Panini
07.2022 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Trained and motivated employees to perform daily business functions.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Prepared annual budgets with controls to prevent overages.
- Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Conducted audit inspections and independent checks to verify parts and materials.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
- Assessed risk factors within the business environment proactively, implementing contingency planning measures accordingly as needed to mitigate potential disruptions or setbacks in daily operations proceedings.
- Mentored junior team members in their career progression pathing endeavors towards managerial roles within the company structure framework.
- Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
Business Owner/Operator
American Rent A Van
09.2014 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Consulted with customers to assess needs and propose optimal solutions.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated strong relationships with suppliers/vendors to secure favorable pricing agreements for materials/services needed for daily operations.
- Trained and motivated employees to perform daily business functions.
- Managed financial operations effectively by implementing stringent budget controls and regular financial reporting procedures.
- Fostered a positive work environment that encouraged employee retention, professional development opportunities, and open communication channels.
- Exceeded revenue targets through effective marketing strategies and expanding product offerings.
- Delivered consistent profitability with meticulous expense tracking and prudent financial decision-making practices.
- Employed prompt decision-making and in-depth research to resolve issues.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Monitored staff performance, providing final-say assessment over inquiries.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Diversified business portfolio through strategic partnerships, acquisitions, and joint ventures.
- Increased overall business efficiency by streamlining operational processes and implementing new technologies.
- Developed long-term growth plans by conducting market research and identifying emerging trends in the industry.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Implemented cost-saving measures by renegotiating vendor contracts and reducing overhead expenses.
- Expanded market reach by developing e-commerce capabilities and leveraging digital marketing tools to target new audiences.
- Evaluated business risks regularly to develop appropriate mitigation strategies aimed at minimizing potential negative impacts on the organization''s success/growth trajectory.
- Optimized inventory management systems to reduce waste, improve stock turnover rate, and minimize out-of-stock occurrences.
- Ensured regulatory compliance by staying informed on industry standards and maintaining accurate documentation for audits.
- Implemented data-driven decision-making processes by analyzing key performance indicators and making adjustments accordingly.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Prepared annual budgets with controls to prevent overages.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Supervisor of Operations
Farmers And Merchants Bank Of Long Beach
06.2009 - 09.2014
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
- Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
- Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
- Assisted in strategic planning efforts within the organization by providing valuable insights based on experience leading teams within similar industries.
- Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
- Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
- Devised processes to boost long-term business success and increase profit levels.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety, and compliance.
- Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives.
- Implemented cost-saving measures such as renegotiating contracts with vendors or leveraging economies of scale to reduce overall expenditures.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Education
Accounting - Accounting And Finance
Urmiyeh Univercity of Iran
100 Daneshkadeh St, Urmiyeh , Iran , 5715807.2002
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
- Entrepreneurial personality
- Relationship Building
- Work Planning and Prioritization
- Employee Training
- Team Collaboration and Leadership
- Performance Improvement
- Purchasing and planning
- Business Administration
- Strategic Decision-Making
- Issue Resolution
- Budget Control
- Operations Management
- Bookkeeping
- Cost Control and Budgeting
- Staff hiring
- Sales Planning
- Financial Management
- Accounting management
- Staff Management
- Negotiation
- Public Speaking
- New Business Development
- Policies and Procedures Development
- Sales strategics
- Coaching and Mentoring
- Regulatory Compliance
- Incident Response
- Employee Development
- Customer Service Management
- Team Leadership
- Decision-Making
- Change Management
- Employee Scheduling
- Customer Retention
- Desktops, Laptops, and Mobile Devices
- Staff training/development
- Direct Sales
- Sales Tracking
- Operations Oversight
- Hiring and Onboarding
- Employee Motivation
- Schedule Management
- Supplier Monitoring
- Sound Judgment
- Cost Control
Certification
- Certified of banking
- Certified Servsafe
Languages
Persian
Native or Bilingual
Turkish
Native or Bilingual
Arabic
Full Professional
Azerbaijani / Azari
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Business Owner /Manager of Operations
Skimmers Panini
07.2022 - Current
Business Owner/Operator
American Rent A Van
09.2014 - Current
Supervisor of Operations
Farmers And Merchants Bank Of Long Beach
06.2009 - 09.2014
Accounting - Accounting And Finance
Urmiyeh Univercity of Iran
Similar Profiles
Shirin Sherry AzarShirin Sherry Azar
Owner/Operations Manager at Skimmers Panini GrillOwner/Operations Manager at Skimmers Panini Grill
Shirin AzarShirin Azar
Restaurant Owner at Skimmers Panini GrillRestaurant Owner at Skimmers Panini Grill
Dylan CrookDylan Crook
Expo/Busser/Host at Panini Kabob GrillExpo/Busser/Host at Panini Kabob Grill
Isabella SackeyIsabella Sackey
Pageant Usher at Pageant Of The MastersPageant Usher at Pageant Of The Masters
Tara GeoffreysTara Geoffreys
Private Nanny at Steven and Megan ShafferPrivate Nanny at Steven and Megan Shaffer