Mariana Esho
Chicago,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Import Specialist
Alliance Ground International
Chicago, IL
02.2022 - Current
- Assisted in resolving discrepancies between actual shipments received versus those ordered by customers or recorded on purchase orders issued by company personnel.
- Arranged delivery with consignees and handled after-hours and weekend shipments.
- Cleared goods through customs and verified delivery to client destinations.
- Maintained contact with vendors located abroad to coordinate shipments and resolve issues related to orders or deliveries.
- Identified needs of customers promptly and efficiently.
- Facilitated communication between shippers, carriers, customers, brokers throughout the entire import process.
Retail Supervisor
Ross
Skokie, IL
12.2019 - 04.2022
- Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
- Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
- Helped each team increase business with improved approaches to planning and product line management.
- Counted and balanced registers.
- Trained, managed and motivated employees to promote professional skill development.
Export Agent
Maestro International Cargo
Rosemont, IL
01.2021 - 03.2022
- Processed export documentation, such as letters of credit, bills of lading, invoices, and other documents required for customs clearance.
- Managed inventory levels at warehouses by monitoring stock movements into and out of designated locations worldwide.
- Adhered to SOPs and legal regulations for live animal and perishable shipments.
- Requested and compiled necessary customs invoices, certificates of origin, and cargo-control documents.
- Monitored shipments and obtained clearance from customs and other agencies.
Education
Oakton Community College
Des Plaines, ILSkills
- Trilingual
- Customer service
- Time management
- Computer skills
- Oral and written communication
- Analytical Skills
- Leadership & Teamwork
Certification
- Dangerous Goods Certificate
Timeline
Import Specialist
Alliance Ground International
02.2022 - Current
Export Agent
Maestro International Cargo
01.2021 - 03.2022
Retail Supervisor
Ross
12.2019 - 04.2022
Oakton Community College
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