Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
4
4
years of professional experience
Work History
Care Team Assistant
Legacy Community Health Services
08.2022 - 07.2023
Enhanced patient care by providing them with timely and accurate updates.
Facilitated smooth transitions of patients between departments by coordinating necessary paperwork and scheduling appointments.
Served as approachable point of contact for both patients and healthcare professionals seeking information about their care plans.
Enhanced patient satisfaction by promptly addressing concerns and providing accurate information.
Expedited service times with effective triage of incoming calls, directing patients to correct department or resource.
Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
Gathered information, assessed and fulfilled callers' needs and educated on important policies and procedures.
Lead Certified Medical Assistant
Legacy Community Health
07.2020 - 08.2022
Precepted newly hired medical assistants to train on office procedures and important tasks.
Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
Assisted physicians and nurses with clinical procedures such as colposcopies, endometrial biopsies and IUD insertions/removals.
Documented patient information in EMR and prepared paperwork for providers.
Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
Sanitized, restocked and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Documented vital signs and health history for patients in clinic and hospital environments.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Prepared and administered medications to alleviate patient symptoms.
Certified Medical Assistant
Women's Healthcare Center Of Baytown
06.2019 - 06.2020
Sanitized, restocked and organized exam rooms and medical equipment.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Called and faxed pharmacies to submit prescriptions and refills.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Documented vital signs and health history for patients in clinic and hospital environments.
Collected and documented patient medical information such as blood pressure and weight.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Education
Associate Degree in Nursing -
Lee College
Baytown, TX
05.2025
Medical Assistant -
Lee College
Baytown TX
06.2019
High School Diploma -
Ross S. Sterling High School
Baytown TX
06.2013
Skills
Basic Life Support
Medical Terminology
HIPAA Compliance
Medication Administration
Specimen Collection
Time management abilities
Room Cleaning and Restocking
EMR / EHR
Patient Scheduling
Procedure Assistance
Patient Flow Management
Patient Care Coordination
Complex Problem-Solving
Reliable team player
Maintaining confidential
Fluent in English and Spanish
OB/GYN procedures
Equipment Sterilization
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Care Team Assistant
Legacy Community Health Services
08.2022 - 07.2023
Lead Certified Medical Assistant
Legacy Community Health
07.2020 - 08.2022
Certified Medical Assistant
Women's Healthcare Center Of Baytown
06.2019 - 06.2020
Associate Degree in Nursing -
Lee College
Medical Assistant -
Lee College
High School Diploma -
Ross S. Sterling High School
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