Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mariana Lopez

Del Valle,TX

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing the highest level of service to customers and creating a pleasant work environment for staff.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hostess

Chilis's Bar And Grill
04.2023 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Shift Manager

Wendy's
10.2020 - 11.2022


  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.

Education

Phlebotomy Technician Certificate - Phlebotomy

Austin Community College
Austin, TX
08.2022

Skills

  • Management experience
  • Guest Complaint Resolution
  • Guest Engagement
  • Server Support
  • Food Running
  • Dining Area Maintenance
  • Excellent Customer Service
  • Bilingual in both English and Spanish speaking and writing

Certification

  • PT - Phlebotomy Technician

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Hostess

Chilis's Bar And Grill
04.2023 - Current

Shift Manager

Wendy's
10.2020 - 11.2022

Phlebotomy Technician Certificate - Phlebotomy

Austin Community College

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Mariana Lopez