Mariana Osorio Mendoza
Summary
Passionate and dedicated individual with an unwavering faith foundation, committed to continuous learning and achieving excellence in every pursuit. Leveraging extensive experience in providing outstanding service through waitressing and nurturing children through babysitting, I am driven to make a remarkable impact. Embracing growth with an insatiable thirst for knowledge, my goal is to positively influence every facet of life while remaining firmly rooted in my values and faith.
Overview
2
2
years of professional experience
Work History
Server
Buffet King
08.2023 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Hilton Garden Inn
04.2023 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Babysitter
Odontologist Doctor
05.2022 - 07.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
Education
High School Diploma -
Hixson High School
Hixson, TN05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Cleanliness standards
- Supply Restocking
- Point of sale operation
- Table Setting
- Reliability
- Following Directions
- Maintaining safe environment
- Child Supervision
- Conflict Resolution
- Adaptability and Resilience
- Meal and snack times
- Housekeeping
- School-age children experience
- Creative play ideas
- Licensed driver
- Educational Activities Planning
Languages
Spanish
Native or Bilingual
Timeline
Server
Buffet King
08.2023 - 07.2024
Server
Hilton Garden Inn
04.2023 - 04.2024
Babysitter
Odontologist Doctor
05.2022 - 07.2022
High School Diploma -
Hixson High School
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