Mariana Rodriguez
McAllen,TX
Summary
Professional with background in claims processing and customer service. Focus on team collaboration and achieving results, ensuring reliable support and flexibility with changing needs. Skilled in data entry, problem-solving, and maintaining accurate records, with keen eye for detail and strong organizational abilities.
Overview
8
8
years of professional experience
Work History
Express Adjuster
Kemper Insurance
11.2016 - Current
- Ensured compliance with state regulations and company policies through diligent review of all claim-related materials.
- Examined claims forms and other records to determine insurance coverage.
- Assisted clients in understanding their insurance coverage by explaining complex terms and conditions clearly and concisely.
- Improved claim processing efficiency by conducting thorough investigations and promptly addressing discrepancies.
Education
Rehabilitative Services - Rehabilitation Science
University of Texas Pan American
Edinburg, TX08-2013
Skills
- Customer service
- Multitasking
- Advanced computer skills
- Coverage assessments
- Bilingual
- Claims resolution
Timeline
Express Adjuster
Kemper Insurance
11.2016 - Current
Rehabilitative Services - Rehabilitation Science
University of Texas Pan American
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