Mariana Tlahuel
Westerville,Ohio
Summary
Reliable and service-oriented professional with a strong background in customer service from both banking and hospitality. Seeking a weekend part time where my teamwork, attention to detail, and ability to thrive in fast-paced environments can enhance the dining experience for guests.
Overview
4
4
years of professional experience
Work History
Remote Customer Service
Discover Financial Services
08.2024 - Current
- Provided excellent customer support by assisting clients with financial inquiries, transactions, and account maintenance
- Enhanced customer satisfaction by addressing inquiries and resolving issues with a customer-first approach
Support Host and Food Runner/Expo
Mecha Noodle Bar
03.2024 - 10.2024
- Welcomed and seated guests efficiently, ensuring a smooth flow of seating during busy hours
- Assisted servers by delivering food orders to tables, handling customer requests, and maintaining cleanliness in the dining area
- Fostered a welcoming environment by providing attentive and courteous service to ensure guests felt valued
Host
Carfagna’s Restaurant
01.2021 - 06.2022
- Greeted and seated guests with a warm and friendly attitude, maintaining a smooth flow in the dining room
- Managed waitlists and reservations, ensuring accurate seating times and providing clear communication to guests
- Supported the restaurant team by coordinating with servers and bussers to enhance the dining experience
Education
High School -
Thomas Worthington High School
01.2020
Skills
- Exceptional customer service
- Communication
- Adaptability
- Cash handling
- POS system proficiency
- Organizational skills
- Attention to detail
- Bilingual
Timeline
Remote Customer Service
Discover Financial Services
08.2024 - Current
Support Host and Food Runner/Expo
Mecha Noodle Bar
03.2024 - 10.2024
Host
Carfagna’s Restaurant
01.2021 - 06.2022
High School -
Thomas Worthington High School