Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ricardo G Sanchez

Laredo,TX

Summary

I’m a very Responsible Person / Self Motivation/ Great Customer Service Experience

Overview

3
3
years of professional experience

Work History

Remote Customer Service

Shiftsmart
Dallas , Tx
03.2023 - 05.2024
  • Provided customer service to patients including answering questions about medications and health-related topics.
  • Provided guidance and support to team members regarding customer service expectations and policies.
  • Provided excellent customer service by anticipating guest needs.
  • Received inbound phone calls from customers to provide first-level support and remotely troubleshoot issues with service, equipment or customer accounts.

Cashier

Taco Tote
Laredo, TX
02.2021 - 01.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

Automotive -

Laredo Community College
Laredo, TX
05-2025

High School Diploma -

Lyndon B Johnson
Laredo, TX
05-2023

Skills

  • Customer service-focused
  • Services Determination
  • Consultative Services
  • Customer rapport building
  • Delivers exceptional customer service
  • Customer service background
  • Welcoming customers
  • Customer Service and Engagement

Timeline

Remote Customer Service

Shiftsmart
03.2023 - 05.2024

Cashier

Taco Tote
02.2021 - 01.2023

Automotive -

Laredo Community College

High School Diploma -

Lyndon B Johnson
Ricardo G Sanchez