Mariana Usma
Miami,FL
Summary
Compliance Manager with 7 years of experience specializing in regulatory law, multi-state licensing, and compliance operations across the PEO and insurance industries. Recognized for expertise in agency and producer licensing for L&H and P&C, as well as Secretary of State (SOS) filings and knowledge of PEO licensing, ensuring full compliance across all U.S. jurisdictions. Demonstrates strong ability to interpret complex regulatory frameworks and translate them into scalable processes, SOPs, and operational controls. Proven leader with experience building compliance infrastructures, managing international teams, and driving risk mitigation, audit readiness, and operational efficiency.
Overview
11
11
years of professional experience
Work History
Compliance Manager
Vensure Employer Solutions
04.2025 - Current
- Lead a 20-member international compliance team, overseeing PEO licensing, Secretary of State (SOS) filings, and client additions & terminations, ensuring full regulatory compliance across all jurisdictions
- Manage end-to-end multi-state licensing operations for 1,800+ insurance licenses (L&H & P&C)
- Serve as primary liaison with Departments of Insurance and regulatory entities, resolving complex compliance matters
- Interpret and apply state regulatory laws, translating requirements into actionable compliance strategies
- Oversee full licensing lifecycle, including applications, renewals, reinstatements, appointments, and DRLP updates
- Ensure compliance with state-specific background, fingerprinting, and regulatory requirements
- Lead audits, gap analysis, and corrective actions to reduce regulatory exposure
- Develop and implement SOPs and standardized processes to enhance consistency and scalability
- Maintain tracking tools to monitor license status, deadlines, and regulatory changes
- Partner with leadership to align compliance strategy with business objectives
Compliance Supervisor
Vensure Employer Solutions
05.2022 - 04.2025
- Built and transitioned agency licensing operations in-house, eliminating vendor dependency
- Designed and implemented end-to-end licensing processes for agencies and producers
- Led compliance initiatives ensuring adherence to multi-state regulatory frameworks
- Directed internal audits and risk assessments to proactively mitigate compliance risks
- Managed cross-functional areas including Agency Licensing, PEO Licensing, SOS and SOP development
- Led team training, performance management, and operational oversight
Senior Compliance Specialist
Vensure Employer Solutions
12.2020 - 05.2022
- Acted as liaison with third-party licensing vendors
- Maintained PEO licensing matrices and regulatory mapping across multiple states
- Supported EPLI compliance and claims coordination
Compliance Specialist
Vensure Employer Solutions
07.2019 - 12.2020
- Managed client additions and terminations in compliance with PEO regulations
- Filed regulatory updates with state agencies and ensured accurate reporting
- Processed garnishments and compliance documentation
Executive Assistant / Insurance Benefits Specialist
HRMD Management
Colombia
06.2018 - 06.2019
- Performed insurance verification across Medicare, Medicaid, TRICARE, and commercial plans
- Communicated with carriers to confirm coverage, benefits, and billing requirements
- Supported medical billing operations using CPT and ICD-10 standards
- Assisted with anesthesia billing, applying modifiers and ASA classifications
- Managed claims processing and lifecycle tracking, resolving discrepancies and supporting audits
- Provided executive-level support, including payment coordination and scheduling
- Delivered real-time bilingual translation (English/Spanish) for executives, attorneys, and stakeholders
- Coordinated meetings and ensured effective cross-functional communication
Sales Associate (Part-Time)
Costco Wholesale
Miami
05.2017 - 05.2018
- Customer Service delivered in a fast-paced environment
- Supported inventory control, product assistance, and order processing
Administrative Manager (Part-Time)
China Max
Miami
11.2015 - 05.2018
- Managed staff scheduling, training, inventory control, and daily operations
- Supported budget tracking and operational efficiency
Sales Assistant (Part-Time)
Headquarter Toyota
Miami
02.2015 - 05.2016
- Supported sales team with customer service and product knowledge
- Translated documents and communications English / Spanish
Education
Business Administration -
Florida National University
Miami FLHigh School Diploma -
American Senior High School
Miami FlSkills
- Regulatory Law – PEO & Insurance
- Agency & Producer Licensing (L&H / P&C)
- Multi-State Compliance (All US Jurisdictions)
- Secretary of State (SOS) Filings & Registrations
- Carrier Appointments & DRLP Management
- Compliance Audits & Risk Mitigation
- SOP Development & Process Optimization
- Regulatory Reporting & State Filings
- Team Leadership & Performance Management
- Cross-Functional Project Management
- PEO Licensing, Registrations & Multi-State Regulatory Compliance
LEADERSHIP & IMPACT
- Built and scaled agency licensing operations from outsourced to fully in-house
- Lead international team supporting multi-entity regulatory and compliance operations
- Strengthened compliance across PEO licensing, SOS filings, and insurance licensing frameworks
- Reduced regulatory risk through audits, process standardization, and corrective actions
- Managed high-volume portfolios of 1,500–2,000+ licenses across all U.S. jurisdictions
- Recognized as a key resource for regulatory interpretation and compliance strategy
Timeline
Compliance Manager
Vensure Employer Solutions
04.2025 - Current
Compliance Supervisor
Vensure Employer Solutions
05.2022 - 04.2025
Senior Compliance Specialist
Vensure Employer Solutions
12.2020 - 05.2022
Compliance Specialist
Vensure Employer Solutions
07.2019 - 12.2020
Executive Assistant / Insurance Benefits Specialist
HRMD Management
06.2018 - 06.2019
Sales Associate (Part-Time)
Costco Wholesale
05.2017 - 05.2018
Administrative Manager (Part-Time)
China Max
11.2015 - 05.2018
Sales Assistant (Part-Time)
Headquarter Toyota
02.2015 - 05.2016
Business Administration -
Florida National University
High School Diploma -
American Senior High School