Mariana M. Verdugo-Ramirez
Orlando
Summary
Offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop communication and multitasking skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess/Server Assistant
Darden Restaurants Inc
Orlando, FL
08.2023 - Current
- Assisted in training new host staff on customer service protocols and restaurant policies.
- Addressed customer complaints and inquiries to verify satisfaction.
- Maintained cleanliness and organization of the front-of-house area during high-traffic periods.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak times.
Education
Associate of Science - Medical Assistant
Keiser University
Orlando, FL06-2026
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Greeting guests
Certification
- RMA - Registered Medical Assistant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Hostess/Server Assistant
Darden Restaurants Inc
08.2023 - Current
Associate of Science - Medical Assistant
Keiser University