Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

MARIANELA TORRES

Miami,FL

Summary

Dynamic Teacher's Assistant and dedicated Volunteer at a Family Business, adept in student engagement and classroom support. Excelled in material preparation and fostered a positive learning environment, enhancing student assistance and behavior modeling. Proven track record in improving office efficiency and executing successful campus events, showcasing exceptional organizational and interpersonal skills.

Experienced with assisting dance instructors in creating engaging lessons and providing constructive feedback to students. Knowledge of various dance styles and effective teaching techniques enhances student learning and class participation.

Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Front Desk Receptionist

04.2024 - Current
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Collected room deposits, fees, and payments.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.
  • Organized and maintained files and records to ensure up-to-date documentation.
  • Implemented more efficient mail distribution system, ensuring timely delivery of correspondence to staff.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Collected [Type] payments, processed transactions and updated relevant records.
  • Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.

Education

Bachelor of Science - English Language

FELIX VARELA PEDAGOGICLA SCHOOL
CUBA
06-2009

Bachelor of Arts - BACHELOR OF HUMANITIES ART INSTRUCTOR DANCE

ARTS INSTRUCTOR SCHOOL MANUEL ASCUNCE DOMENECH
06-2004

Skills

  • Materials Preparation
  • Student Engagement
  • Telephone Etiquette
  • Oral and writing communication
  • Group and individual instruction
  • Art and music support
  • Behavior Modeling
  • Parent-Teacher Communication
  • Positive Attitude
  • Classroom support
  • Behavior redirection
  • Individual Student Assistance
  • Material Preparation
  • Scheduling

Certification

CERTIFICATE ELEMENTARY LEVEL DANCE SPECIALTY.

BACHELOR OF HUMANITIES ART INSTRUCTOR

DEGREE OF BACHELOR OF EDUCATION IN FAVOR OF ENGLISH AS A FOREING LANGUAGE.

REGISTERED BEHAVIOR TECHNICIAN

Languages

English
Professional Working

Timeline

Front Desk Receptionist

04.2024 - Current

Bachelor of Science - English Language

FELIX VARELA PEDAGOGICLA SCHOOL

Bachelor of Arts - BACHELOR OF HUMANITIES ART INSTRUCTOR DANCE

ARTS INSTRUCTOR SCHOOL MANUEL ASCUNCE DOMENECH
MARIANELA TORRES