Rickia Dixon
Gainesville,FL
Summary
Achieved clarity in communication to foster team alignment. Enhanced project efficiency through structured organization. Contributed to informed decision-making by applying critical thinking skills.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Apologia Educational Ministrs
2022 - Current
- Oversaw payment transactions to maintain customer satisfaction and financial accuracy.
- Enhanced customer experience by engaging patrons in friendly conversations during check-in procedures.
- Facilitated communication by receiving incoming calls and collaborating with staff to ensure customer satisfaction.
- Educated visitors on policies and procedures to enhance compliance and satisfaction.
- Maintained accurate financial records and ensured systematic document filing to support operational efficiency.
- Generated and reconciled daily shift close reports to maintain financial accuracy.
- Managed online and telephonic inquiries, ensuring timely responses to room requests and enhancing customer service.
- Updated reservation systems with customer data to reflect room changes and enhance operational efficiency.
- Coordinated appointment schedules and ensured timely updates to calendars for operational efficiency.
- Oversaw customer interactions by providing welcoming greetings. Addressed inquiries with clarity and professionalism. Directed customers to relevant areas to enhance their experience.
- Engaged with visitors to identify their needs and objectives for visiting establishment.
CNA in Training
Hunters crossing
Gainesville, FL
02.2018 - 11.2022
- Implemented effective repositioning strategies for bedridden patients, ensuring comfort and promoting overall well-being.
- Implemented strategies to maintain a comfortable and supportive living space for residents.
- Executed nursing-related tasks while collaborating with a registered nurse to ensure quality patient outcomes.
- Assessed and logged food and liquid consumption and excretion, providing timely updates to nursing staff regarding patient status.
- Analyzed dietary needs, including allergies and preferences, to customize and execute appropriate meal plans.
- Monitored patient compliance with medication and supplement schedules to support health improvement initiatives.
Education
Associate of Science - Physical Sciences
Santa Fe College
Gainesville, FLHigh School Diploma - undefined
Eastside High School
Gainesville, FL06.2018
Skills
- Managed ingredient selection and preparation to maintain high culinary standards
- Created and tested natural cleaning products to enhance sustainability in household cleaning
- Oversaw chandelier cleaning operations to maintain high standards of cleanliness and safety Coordinated with team members to implement effective cleaning strategies Enhanced guest experience through meticulous attention to detail in chandelier maintenance
- Facilitated movement of items by lifting weights ranging from 10 to 50 lbs to support operational efficiency
- Developed and executed cleaning methods to ensure a hygienic and safe environment
- Oversaw chemical cleaning operations to enhance equipment performance and reliability Coordinated with team members to implement effective cleaning strategies that minimized downtime Developed training materials for staff on best practices in chemical cleaning procedures
- Employed a focused approach to ensure accuracy and precision in project execution
- Facilitated bloodborne pathogen training to ensure workplace safety compliance
- Performed detailed cleaning of windows to maintain a pristine appearance and improve natural light entry
- Oversaw floor maintenance operations, implementing effective mopping and buffing techniques Coordinated with staff to enhance facility appearance and safety standards Developed best practices for floor care to improve operational efficiency
- Oversaw comprehensive interior and exterior cleaning operations to uphold facility standards Coordinated with team members to optimize cleaning schedules and resource allocation Enhanced overall cleanliness and presentation of spaces through effective management practices
- Performed meticulous ironing of clothing items to enhance overall appearance and maintain quality standards
- Oversaw closet detailing projects to enhance client satisfaction and space efficiency Coordinated with clients to identify needs and develop tailored organization plans Trained team members on best practices for closet management and detailing
- Implemented prioritization techniques to enhance workflow efficiency and meet deadlines
- Maintained cleanliness and functionality of bathrooms by efficiently restocking essential supplies
- Exhibited strong work ethic to enhance team productivity and project outcomes
- Established and monitored quality assurance controls to ensure compliance with industry standards
- Utilized strong oral and written communication abilities to enhance team interactions and project outcomes
- Utilized physical strength to support demanding tasks and enhance team performance
- Facilitated customer interactions to resolve inquiries and support service excellence
- Utilized advanced English language skills to facilitate effective interactions and collaborations
- Leveraged hospitality background to enhance guest experiences and operational efficiency
- Managed inventory supply chain operations to support seamless business functions
Certification
CPR
Timeline
CNA in Training
Hunters crossing
02.2018 - 11.2022
High School Diploma - undefined
Eastside High School
Front Desk Receptionist
Apologia Educational Ministrs
2022 - Current
Associate of Science - Physical Sciences
Santa Fe College