Dynamic sales associate with a proven record in customer service, conflict resolution, and product education. Committed to enhancing customer experiences and driving sales through effective communication and teamwork.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Associate
Nordstrom
Miami
12.2021 - 07.2025
Guided customers in product selection and tailored recommendations to enhance shopping experience.
Worked with team members to streamline store operations and elevate customer satisfaction.
Informed customers about product features, benefits, and promotions to facilitate informed purchasing decisions.
sales & promotions
event assistant
miami
02.2013 - 03.2020
Monitored and updated knowledge of current sales and promotions to provide accurate information to customers.
Educated customers on current sales and promotions to enhance their shopping experience.
Applied knowledge of current sales and promotions, payment policies, exchanges, and security practices to assist customers effectively.
Education
Bachelor of Arts - Degree in Criminal Justice
Universidad Metropolitana
San Juan Puerto Rico
06-2007
Skills
Product sales
Sales strategies
Product demonstrations
Customer relationship management
Promotional events
Customer service
Conflict resolution
Effective communication
Languages
English
Professional
Certification
Significant experience and post- graduate coursework in cosmetology, fashion modeling, and professional fashion styling/ image consultation.