Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Maria Nelly Vicioso

2950 S Dixie Apt 304

Summary

Dynamic sales associate with a proven record in customer service, conflict resolution, and product education. Committed to enhancing customer experiences and driving sales through effective communication and teamwork.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sales Associate

Nordstrom
Miami
12.2021 - 07.2025
  • Guided customers in product selection and tailored recommendations to enhance shopping experience.
  • Worked with team members to streamline store operations and elevate customer satisfaction.
  • Informed customers about product features, benefits, and promotions to facilitate informed purchasing decisions.

sales & promotions

event assistant
miami
02.2013 - 03.2020
  • Monitored and updated knowledge of current sales and promotions to provide accurate information to customers.
  • Educated customers on current sales and promotions to enhance their shopping experience.
  • Applied knowledge of current sales and promotions, payment policies, exchanges, and security practices to assist customers effectively.

Education

Bachelor of Arts - Degree in Criminal Justice

Universidad Metropolitana
San Juan Puerto Rico
06-2007

Skills

  • Product sales
  • Sales strategies
  • Product demonstrations
  • Customer relationship management
  • Promotional events
  • Customer service
  • Conflict resolution
  • Effective communication

Languages

English
Professional

Certification

Significant experience and post- graduate coursework in cosmetology, fashion modeling, and professional fashion styling/ image consultation.

Timeline

Sales Associate

Nordstrom
12.2021 - 07.2025

sales & promotions

event assistant
02.2013 - 03.2020

Bachelor of Arts - Degree in Criminal Justice

Universidad Metropolitana
Maria Nelly Vicioso