Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Mariangela Deavor

Miami,FL

Summary

Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.

Overview

14
14
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
05.2010 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Resolved third-party billing, computer system and customer service issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Entered and processed patients' prescriptions into internal system.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Counted and labeled prescriptions with correct item and quantity.

Education

Pharmacy Technician - Pharmacy Technician

Lincoln Technical Institute
Lincoln
03-2010

High School Diploma -

Lincolcoln High School
Lincoln
07-2008

Skills

  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Answering customer questions
  • Insurance Billing
  • Medication Dispensing
  • Patient confidentiality
  • Prescription Filling
  • Insurance Verification
  • Supply Restocking
  • Pharmacy Ethics

Languages

Spanish
Native or Bilingual

Timeline

Pharmacy Technician

CVS Pharmacy
05.2010 - Current

Pharmacy Technician - Pharmacy Technician

Lincoln Technical Institute

High School Diploma -

Lincolcoln High School

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Mariangela Deavor