Mariangela Haney
Waddell,AZ
Summary
Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs
Overview
1
1
year of professional experience
Work History
Ohso-Hostess
Surprise, NY
10.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Backed up servers by checking on tables and retrieving items for guests.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
Education
Shadow Ridge
Surprise, AZSkills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Greeting guests
- Complaint handling
- Table bussing
- Seating arrangements
- Reservation coordination
- Organizational skills
- Conflict resolution
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Ohso-Hostess
10.2024 - Current
Shadow Ridge