Marianh Rodgers
Indianapolis,IN
Summary
Dedicated cashier with proven expertise in customer service, cash management, and maintaining cleanliness. Recognized for adaptability and teamwork, consistently enhancing customer satisfaction in fast-paced environments.
Detail-oriented professional with a strong background in customer service and cash handling. Skilled in effective communication and problem-solving, successfully supporting team efforts to maintain high standards and ensure a positive dining experience.
Overview
23
23
years of professional experience
Work History
School Cafeteria Cashier
MSD Of Lawrence Township
Indianapolis, IN
10.2022 - 10.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer and balanced daily sales receipts accurately.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new staff members on cashiering procedures and best practices.
- Maintained the cleanliness and organization of the checkout area to enhance customer experience.
- Collaborated with kitchen staff to ensure timely service during peak hours.
- Balanced the cash register at the end of each shift, ensuring accuracy in all financial transactions.
- Maintained a thorough understanding of the cafeteria's menu offerings and pricing structure to provide accurate information to customers upon inquiry.
- Greeted customers with professionalism and a welcoming demeanor, generating appreciation for the establishment through dedication to service.
- Managed high-volume lunch rushes effectively, maintaining composure under pressure and delivering excellent service consistently.
- Enhanced customer satisfaction by providing efficient and accurate cashier services in a fast-paced cafeteria environment.
- Upheld a professional demeanor when interacting with customers from diverse backgrounds, fostering an inclusive dining environment for all patrons.
- Assisted with restocking supplies as needed to maintain optimal inventory levels throughout the day.
- Followed COVID-19 protocols to minimize potential infection and avoid food contamination.
- Ensured compliance with all company and legal regulations pertaining to food safety, cash handling, and overall operations within the cafeteria setting.
- Pitched in to help with other tasks and duties to keep the cafeteria running smoothly during employee absences.
- Collaborated with the team to serve customers with varying needs and urgent requests.
- Collaborated with non-English-speaking staff, communicating non-verbally and relaying messages through bilingual co-workers.
- Contributed to successful health inspections by adhering to strict sanitation guidelines when handling food items.
- Learned duties for various positions and provided backup at key times.
School Custodian
MSD Lawrence Township
Indianapolis, IN
04.2003 - 10.2022
- Maintained cleanliness and sanitation of classrooms, restrooms, and common areas.
- Operated cleaning equipment such as floor scrubbers and vacuums efficiently.
- Assisted in setting up facilities for school events and activities.
- Monitored supply inventory, ensuring adequate stock of cleaning materials.
- Trained new custodial staff on safety protocols and equipment usage.
- Coordinated with maintenance teams for timely repairs and facility improvements.
- Developed efficient cleaning schedules to enhance operational workflows.
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
- Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
- Assisted with minor maintenance tasks such as changing light bulbs, repairing fixtures, and painting walls to keep the facility in good condition.
- Collaborated with faculty and staff to address specific cleaning requests or concerns in their respective areas.
- Checked in and stocked inventory throughout facility.
- Moved furniture for cleaning and set up for special events.
- Maintained positive relationships with coworkers by providing support in their tasks and sharing knowledge about best practices in custodial work.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Supported school events by setting up and breaking down furniture, equipment, and decorations as needed.
- Facilitated a secure campus atmosphere by locking doors after hours while following all security protocols laid out by administrators.
- Maintained inventory of cleaning supplies and materials while staying within budget constraints set by the school administration.
- Contributed to school safety by promptly addressing and resolving potential hazards in hallways, stairwells, and entryways.
- Elevated customer satisfaction among faculty members who reported increased satisfaction with the cleanliness and appearance of their classrooms.
- Reduced maintenance costs by routinely inspecting and maintaining cleaning equipment for optimal performance.
- Received recognition from administration for dedication to maintaining a clean and safe learning environment for students, faculty, and staff.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Education
Medical Imaging/Sonography
Ivy Tech Community College
Indianapolis, IN05-2028
Skills
- Speed and accuracy
- Quick learner
- Written communication
- Verbal communication
- Cleanliness standards
- Memory retention
- Excellent customer service
- Professional appearance
- Teamwork and collaboration
- Customer service
- Problem-solving
- Honest and dependable
- Time management abilities
- Reliable and responsible
- Attention to detail
- Multitasking
- Adaptable and flexible
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Effective communication
- Adaptability and flexibility
- Detail-oriented
- Cooperative attitude
- Relationship building
- Task prioritization
- Self motivation
- Interpersonal skills
- Professional demeanor
- Analytical thinking
- Conflict resolution
- Goal setting
- Professionalism
- Interpersonal communication
Timeline
School Cafeteria Cashier
MSD Of Lawrence Township
10.2022 - 10.2025
School Custodian
MSD Lawrence Township
04.2003 - 10.2022
Medical Imaging/Sonography
Ivy Tech Community College