Summary
Overview
Education
Work History
Skills
Timeline
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Maria Nina Beltran

Murrieta,CA

Summary

Energetic and customer-focused Casino Beverage Server with over 8 years of high-volume hospitality experience, received Employee of the Month in 3 consecutive months. Excel in driving customer satisfaction and utilizing expertise in hospitality management.

Overview

7
7
years of professional experience

Education

Hospitality And Tourism Management

Lyceum of The Philippines University
Manila, Philippines
2014

Work History

Cocktail Server

Pechanga Resort Casino
Temecula, CA
02.2021 - 01.2025
  • Delivered beverage orders quickly across gaming floor while providing attentive guest service.
  • Suggested specialty cocktails and premium beverages to support guest satisfaction and sales.
  • Processed beverage transactions and verified payments per casino service procedures.
  • Took drink requests accurately and relayed orders to bar staff for prompt preparation.
  • Kept service areas clean, organized, and restocked supplies throughout assigned sections.
  • Handled cash transactions accurately, including payments and tips.
  • Adapted to fast-paced environment while maintaining quality service during rush hours and special events.

Poker Server

Pechanga Resort Casino
Temecula, CA
08.2017 - 06.2020
  • Delivered meals and beverages promptly while meeting service standards.
  • Coordinated with kitchen and bar staff to support timely order preparation.
  • Processed guest payments and balanced checks with close attention to detail.
  • Followed casino and food safety procedures while supporting smooth floor operations.
  • Served food and beverages promptly with strong focus on customer needs.
  • Used POS system to enter orders, manage bills, and handle complimentary items.

Skills

POS / Cash handling

Customer service

Speed and Floor efficiency

Efficient multitasking

Strong communication skills

Handling guest complaints

Timeline

Cocktail Server

Pechanga Resort Casino
02.2021 - 01.2025

Poker Server

Pechanga Resort Casino
08.2017 - 06.2020

Hospitality And Tourism Management

Lyceum of The Philippines University