Marianna Juarez
Rhome,TX
Summary
Upbeat sales associate with eight years of retail experience who is customer-focused. Easily approachable and adaptable, possessing excellent planning and time-management abilities. provides a remarkable visitor experience by being hospitable and having in-depth product knowledge. I am very well adapted to handling upset guest by addressing their concerns and making sure they always feel like a number one priority.
Overview
4
4
years of professional experience
Work History
Associate
In N Out
Fort Worth, TX
12.2021 - 06.2023
- Trained new team members in cash register operation, stock procedures, and customer services.
- Organized backroom areas to maintain a clean and organized work environment.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Assisted customers with selecting items and answering questions about products.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
- Greeted customers to determine wants or needs.
- Trained new associates on store operations, policies, and procedures.
Cashier Team Lead
Albertsons
Grand Prairie, TX
01.2019 - 10.2021
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Processed refunds for worn, damaged and broken merchandise.
- Trained new cashiers on proper use of registers and store policies.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Answered customer questions and provided store information.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
Bachelor of Science - Psychology
University of North Texas
Denton, TX12-2026
Associate of Arts - General Studies
Tarrant County College District
Fort Worth, TX05-2024
Skills
- Program Support
- Management Support
- Workplace Safety
- Data Entry
- Cash Handling
- Client Engagement
- Courteous and Professional
- Sales Techniques
- Service Assistance
- POS System Operation
- Sales Expertise
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Associate
In N Out
12.2021 - 06.2023
Cashier Team Lead
Albertsons
01.2019 - 10.2021
Bachelor of Science - Psychology
University of North Texas
Associate of Arts - General Studies
Tarrant County College District
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