Marianna Piester
Beloit,WI
Summary
Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
I have many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.
Overview
26
26
years of professional experience
1
1
Certification
Work History
General Manager (GM)
Shopko Optical
07.1999 - Current
Education
University of Wisconsin Whitewater
Whitewater, WIHigh School -
Burlington Senior High School
Skills
- Bookkeeping
- Optical experience
- Budgeting
- Computer literacy
- Credentials OD for insurance plans
- Prioritizing and organizing
- Multi-tasking
- Team Work
- Ability to hold weekly department meetings
- Team management
- Retail management
- Training & development
- Medical records
- Collection of monies on current and past due accounts
- ICD-9 and ICD-10 coding
- Computer operation
- Leadership
- Human resources
- Excellent phone etiquette
- Communication
- Schedule management
- Efficiency and accuracy
- Excellent typing skills
- Perception and Visualization
- Hiring and training of new employees
- HIPAA
- Supervising experience
- Typing
- Conflict management
- Office management
- Presenting reports and power points
- Time Management
- Financial analysis
- Cash register
- Multi-tasking and organizational skills
- Excellent customer and employee skills
- Customer service
- Insurance verification
- Billing
- Check processing
- Understanding of contracted and noncontracted insurance Plans
- ICD-10
- HIPAA knowledge and compliance
- Disciplinary action
- Annual review implementation of employees
- Retail sales transactions
- Marketing
Certification
ABO Certification
Languages
English
Timeline
General Manager (GM)
Shopko Optical
07.1999 - Current
University of Wisconsin Whitewater
High School -
Burlington Senior High School