Marianne Porter
Somersworth,NH
Overview
32
32
years of professional experience
Work History
Server
Lobster Cove Restaurant
York, ME
04.2021 - Current
- Provided exceptional customer service, ensuring guest satisfaction throughout dining experiences.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
- Managed multiple tables efficiently, prioritizing guest needs in fast-paced environment.
- Trained new servers on restaurant policies, menu items, and customer engagement techniques.
Server/Manager
Ricks Restaurant
York, ME
05.2017 - Current
- Oversaw daily operations, ensuring high-quality service and customer satisfaction.
- Trained and mentored staff, fostering a collaborative team environment
- Managed inventory control, optimizing stock levels to minimize waste and costs.
- Resolved customer complaints promptly, maintaining positive dining experiences and loyalty.
- Coordinated with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to client
All positons
Olive Garden
Newington, NH
05.1994 - 03.2020
- Worked in all positions including front and back the house, and was a assistant manager.
Cook
Stonewall Kitchen
York, ME
04.2010 - 12.2012
- Prepared food for the day, prepped for the day, came up with specials, created menus, did all ordering/inventory
Education
Bachelor of Arts - undefined
University of New Hampshire
Manchester, NH05.2000
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Memory retention
Menu memorization
Safe food handling
Cleanliness standards
Team collaboration
References
Amy Fullerton 1 (207) 705 5179
Melanie. Morrison 1 (603) 493 1522
Mathew Smith 1 (603) 496 8753
Timeline
Server
Lobster Cove Restaurant
04.2021 - Current
Server/Manager
Ricks Restaurant
05.2017 - Current
Cook
Stonewall Kitchen
04.2010 - 12.2012
All positons
Olive Garden
05.1994 - 03.2020
Bachelor of Arts - undefined
University of New Hampshire