- Promoted high customer satisfaction: by resolving problems with knowledgeable and friendly service.
- Delivered customer service by understanding needs and providing friendly assistance.
- Recognized and addressed customer needs promptly and efficiently.
- Took initiative to volunteer for additional responsibilities, supporting team members.
Marianny Hernandez
Woodhaven
Summary
I am a student in Kingsborough Community College my major is Hospitality and Tourism I'm a freshman. I consider myself a highly emotionally intelligent individual with strong social skills, capable of quickly connecting with people and understanding their needs. My English is not perfect but I can maintain fluent conversations and successfully resolve situations. I stand out for my proactive attitude. I always give 100% to everything I do, am passionate about continuous learning, and enjoy stepping out of the comfort zone to take on new challenges.
Work History
Education
High School Diploma -
Kingsborough Community College
Brooklyn, NY07-2026
Skills
- Customer service and support
- Customer service
- Problem resolution and solving
- Customer Advocacy
- Effective communication
- Attention to detail
- Relationship building
- Interpersonal relationships
- Cultural Competence
- Adaptability
- Time management
- Planning
- Creative solutions
- Creative Thinking
- Decision-making
Timeline
High School Diploma -
Kingsborough Community College