Marianny Mesa Montas
Bedford,TX
Summary
Detailed candidate well-versed in assembling and picking and packing customer orders. Quick learner comfortable working independently or in team setting. Smart communicator with strong can-do, positive approach to tackling tasks and overcoming challenges. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Processor
SanMar
09.2022 - Current
- Received and reviewed incoming documents and materials.
- Entered data into computer tracking system and filed paperwork according to procedures.
- Prepared, boxed, and staged outgoing shipments.
- Maintained accurate records to enable processor activity and performance monitoring.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Oversaw logistics and inventory management for storeroom.
Pharmacy Technician
Farmacia San Rafael And VIP Mendo
04.2017 - 08.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Managed opening and closing duties for pharmacy.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Customer Service Agent
Swissport
02.2016 - 03.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
Education
High School Diploma -
Liceo Catolico Y Tecnologico De Barahona(Licateba)
Barahona, Dominican Republic05.2014
Skills
- Shipment Processing
- Store Operations
- Safety Risk Mitigation
- Data Accuracy
- OSHA Requirements
- Time Management
- Filling Requisition Orders
- Inventory Distribution
- Customer Interaction
- Customer Satisfaction
- Pharmaceutical Services
- Trained in Salesforce
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Processor
SanMar
09.2022 - Current
Pharmacy Technician
Farmacia San Rafael And VIP Mendo
04.2017 - 08.2022
Customer Service Agent
Swissport
02.2016 - 03.2017
High School Diploma -
Liceo Catolico Y Tecnologico De Barahona(Licateba)
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