Loan Processor Assitant and offering vast knowledge of banking regulations and compliance procedures. Dedicated to maintaining professionalism and integrity.
Bilingual. Excellent track record of explaining complex financial information in simplified terms to foster customer comprehension. Meticulous and personable with proficiency in Encompass.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Processor /Administrative Assistant
Homespire Mortgage
Rockville , MD
02.2022 - Current
Received and reviewed incoming documents and materials.
Entered data into computer tracking system and filed paperwork according to procedures.
Communicated with Processing Supervisor if unable to achieve timeline or resolve error.
Utilized Encompass tracking software to locate and retrieve items.
Examined incoming materials and compared to documentation for accuracy and quality.
Requested Payoffs and Escrows
Reviewed financial statements and contacted institutions and customers to clarify details.
Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
Verified credit histories, personal references and employment backgrounds for each applicant.
Researched and resolved discrepancies to maintain accuracy.
Mortgage Loan Processor Assistant
AMERICAN BANCSHARES MORTGAGE LLC
Laurel
03.2021 - 01.2022
Worked with underwriters to fix application problems and resolve issues.
Communicate with clients to request documentation and succeed with conditions.
Ordered services required for the loan such as title, HOA insurances, HOI insurances.
Requested and reviewed clients verification of employment.
Reviewed loan files and updated to match current standards.
Explained different types of loans pertaining to client situations.
Fielded customer complaints and provided solutions.
Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
Supervised loan personnel and motivated to maintain customer service and performance standards.
Explained very technical financial information to applicants in easy to understand language.
Monitored pipelines to track and log status of loans.
Place condition into the buckets
Training income calculation.
Knowledge with encompass software
Uber Partner
Uber Eats
07.2018 - 03.2021
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Verified orders prior to completing deliveries to avoid customer complaints.
Cleaned vehicle regularly to maintain professional appearance.
Delivered goods and products to customer on time and in excellent condition.
Dental Assistant
Dr Kosh
Bethesda, MD
06.2019 - 02.2020
Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
Staged tray for procedures by arranging dental instruments and equipment.
Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Server
2 Amys
Washington, DC
08.2016 - 06.2019
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Explained menu items and suggested appropriate options for food allergy concerns.
Increased sales significantly by upselling higher-end products to customers.
Used slow periods to restock supplies, ice, trays and delivery bags.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Licensee - Mortgage Loan Originator
NMLS
USA
02.2021
Classes And Training -
Dental Assistant School
VA
05.2019
High School Diploma -
Colegio San Francisco Javier
Venezuela
06.2012
Skills
Property Evaluation
Problem Solving
Terms Definition
Attention to Detail
Complaint Handling
Credit History Review
Loan File Review
Loan Processing Coordination
Verbal and Written Communication
NMLS Registration
Certification
Licensed Mortgage Loan Originator - 11 months
Languages
Spanish
Native or Bilingual
Timeline
Processor /Administrative Assistant
Homespire Mortgage
02.2022 - Current
Mortgage Loan Processor Assistant
AMERICAN BANCSHARES MORTGAGE LLC
03.2021 - 01.2022
Dental Assistant
Dr Kosh
06.2019 - 02.2020
Uber Partner
Uber Eats
07.2018 - 03.2021
Server
2 Amys
08.2016 - 06.2019
Licensee - Mortgage Loan Originator
NMLS
Classes And Training -
Dental Assistant School
High School Diploma -
Colegio San Francisco Javier
Licensed Mortgage Loan Originator - 11 months
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