Mariano Martinez
Pharr,TX
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Main Event. Proven ability to engage guests and manage cash handling efficiently, ensuring a seamless experience. Recognized for enhancing customer satisfaction through effective communication and teamwork in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Main Event
08.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Retail Sales Associate Apparel
Dicks Sporting Goods
11.2023 - 01.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
Valley View High School
Pharr, TX05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Certification
- Certified in Microsoft
- Certified Trainer, Main Event- January 2024-Present
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Retail Sales Associate Apparel
Dicks Sporting Goods
11.2023 - 01.2024
Server
Main Event
08.2021 - Current
High School Diploma -
Valley View High School
Similar Profiles
Pierce RankinPierce Rankin
Bowl Desk at Main EventBowl Desk at Main Event
Philip C SwaneyPhilip C Swaney
Technician at Main EventTechnician at Main Event
Kamiya ColesKamiya Coles
Bowl attendant / Brand ambassador at Main EventBowl attendant / Brand ambassador at Main Event