MARIANO RAMIREZ
Houston
Summary
Hardworking, resourceful and motivated employee with over 10 year of experience building customer relationships with excellent communication skills and promoting conflict resolution.
Overview
14
14
years of professional experience
1
1
Language
Work History
Assistant Store Manager
Ross Dress for Less
Cypress, TX
02.2021 - Current
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff on customer service excellence and sales techniques.
- Implemented inventory management practices, reducing stock discrepancies and improving turnover rates.
- Analyzed sales data to identify trends, informing merchandising strategies and promotional activities.
- Developed staff schedules to optimize labor costs while maintaining service levels during peak times.
Youth Sports Supervisor
D. Bradley McWilliams YMCA
04.2013 - 06.2018
- Responsible for organizing and setting up team practices
- Organized venues for the practices and games to be held
- Greeted and assisted families on any concerns they had
- Readily available to step in for any type of emergency or situation presented
Sports Official
University of Houston Campus Recreation
11.2014 - 05.2015
- Officiated and supervised intramural games
- Officiated a competitive league based in TAMU
CNC Machine Operator
Hamilton Precision Assembly Services
05.2012 - 08.2012
- Operated mills and drills to refine small parts by computer
- Refined hundreds of parts each day
Education
Mechanical Engineering
University of the Americas Puebla
05-2020
Chemical Engineering
University of Houston
05-2015
High School - undefined
Cypress Creek High School
06-2013
Skills
- Mastery of Microsoft Office (Word, Excel, PowerPoint and Google Suite (Docs, Sheets, Slides)
- Comfortable working in both Microsoft Windows 10 and Mac OS X
- Excellent communications skills
- Team building
- Multitasking
- English: native language
- Spanish: fluent (speaking, reading, writing)
- Experienced in building and taking apart computers
- Experienced use in AutoCAD and Catia
- Problem-solving abilities
- Organized
- Customer service and engagement
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Ross Dress for Less
02.2021 - Current
Sports Official
University of Houston Campus Recreation
11.2014 - 05.2015
Youth Sports Supervisor
D. Bradley McWilliams YMCA
04.2013 - 06.2018
CNC Machine Operator
Hamilton Precision Assembly Services
05.2012 - 08.2012
Chemical Engineering
University of Houston
High School - undefined
Cypress Creek High School
Mechanical Engineering
University of the Americas Puebla