Maria Soraya Godoy Deniz
FL
Overview
15
15
years of professional experience
1
1
Certification
Work History
Insurance Claims Specialist
Willis Group Holding
09.2011 - 08.2013
- Reviewed outstanding requests and redirected workloads to complete projects on time.
- Boosted company reputation by delivering exceptional customer service during claim investigations and settlements.
- Posted payments to accounts and maintained records.
- As a Spanish speaker also as liaison between international clients and the members of the Latin American & Caribbean team.
- Responded to inquiries by answering questions, providing information and directing customers to appropriate resources.
- Sharpened professional expertise through continuous learning opportunities.
RN, Critical Care/ICU
Hospital Universitario Insular
02.2000 - 03.2010
- Staff RN for Medical/Surgical ICU.
- Trained in post-op CAB patients, CRRT, IABP.
- Provides high quality care for a wide variety of critical care patients, encapsulating all interventions within Critical Care RN scope of practice.
- Participates in Code situations; BLS/ACLS.
- Manages ventilated/sedated patients, arterial lines, central lines, Swan-Ganz catheters, all other invasive lines, continuous ECG monitoring, continuous renal replacement therapy.
- Manages all pharmacological drips, including vasoactive/sedative drips.
- Collaborates with physicians from all disciplines including Critical Care Team (MD/Fellow/Pharmacist) and Cardiothoracic Surgeons to provide/manage care for critically ill patients.
- Provides end of life cares for patient/family as appropriate in a critical care setting.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
RN, Operating and Recovery Room
Hospital Universitario Insular
06.1998 - 01.2000
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Maintained strict adherence to infection control protocols, contributing to a consistently low rate of post-operative infections in the department.
- Provided compassionate postoperative care, monitoring vital signs, administering medications, and managing pain levels.
- Promoted a positive work environment by actively participating in staff meetings, trainings, and mentoring new RNs in the operating room setting.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Recorded details regarding therapies to keep patient charts updated.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Collected, labeled and transported specimens and delivered to lab for testing.
- Assisted with training and onboarding of new operating room staff members, sharing expertise and best practices for high-quality nursing care in the surgical setting.
- Collaborated closely with multidisciplinary teams to ensure optimal patient outcomes during the perioperative period.
- Advocated for and strived to protect health, safety, and rights of patient.
- Identified potential areas for improvement within the operating room department and contributed ideas for solutions during staff meetings or discussions with management.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Continuously updated professional knowledge through attending workshops, seminars, conferences focused on advances in operative nursing care techniques.
- Performed pre-operative assessments to prepare patients for surgery.
- Monitored patients during recovery and provided post-operative care.
- Managed patients recovering from medical or surgical procedures.
- Prepped operating rooms to comply with environmental asepsis standards.
- Ensured proper handling of surgical specimens according to hospital policies, contributing to accurate diagnoses for patients.
- Monitored patients' vital signs and administered medications per physician orders or good practices.
- Assisted physicians in operating room by providing necessary supplies and equipment.
- Provided critical support during emergency surgical procedures, quickly adapting to rapidly changing situations and assisting in life-saving interventions.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science - Marketing Management And International Trade
University of Wales
Spain06.2010
Bachelor of Science - Nursing
Universidad De Las Palmas
Spain06.1998
Certification
- Registered Nurse Spain June 1998 - June 2010
- Registered Nurse: Florida License (expecting June 2024)
- (BLS) Basic Life Support Certification (AHA) 9/2023-9/2025
- "In progress" (ACLS) Advanced Cardiovascular Life Support Certification (AHA).
Accomplishments
- Able to implement safe, competent and ethical nursing interventions for patients and their families ensuring quality care throughout the continuum, including admission, assessment, treatment and referral/discharge in accordance with institutional policy and regulations.
- Clinical experience with a broad range of patient diagnoses requiring the ability to process critical details in a highly dynamic health care environment.
- Able to foster effective relationships and leadership across the care team, collaborating with interdisciplinary team members to plan, implement and evaluate patient care.
- Proficient at listening and responding to patient and family member concerns by developing a common rapport.
- Adept at educating patients about treatments, procedures, recovery measures, medications, interventions and physician instructions. Utilizes teach-back method to ensure understanding.
- Self-initiated learner who seeks out learning opportunities, strong organizational skills, attention to detail, and high motivation to provide quality patient care.
Timeline
Insurance Claims Specialist
Willis Group Holding
09.2011 - 08.2013
RN, Critical Care/ICU
Hospital Universitario Insular
02.2000 - 03.2010
RN, Operating and Recovery Room
Hospital Universitario Insular
06.1998 - 01.2000
Bachelor of Science - Marketing Management And International Trade
University of Wales
Bachelor of Science - Nursing
Universidad De Las Palmas
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